Jorge Gomez

We loved our experience at Beck & Masten. Sarah was so helpful and kind during our purchasing process! Sarah was so helpful and kind during our purchasing process! More

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I was looking for a late model Chevy/GMC 3500 dually. After searching locally with hardly any inventory at the price I was looking for I started looking nationwide. I ran across a Certified Preowned 2020 After searching locally with hardly any inventory at the price I was looking for I started looking nationwide. I ran across a Certified Preowned 2020 Chevy 3500 High Country, that checked all the boxes for what I was looking for. I worked with Maximo to negotiate the price and secure the deal. Within the week I was on a plane to hand them a check and make the 2200 drive home. I have bought a lot of cars and trucks, the team I was working with, Maximo(Sales), Jorge(Sales Manager), and Marco(Finance) was probably the best I have ever dealt with. We have plans to retire in North Texas, but will certainly make the drive to buy from Beck and Masten again. More

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Never received any callbacks never received any information. Call multiple times spoke with Shannon who's currently the sales manager and spoke with two other sales individuals never once did I get information. Call multiple times spoke with Shannon who's currently the sales manager and spoke with two other sales individuals never once did I get a call back from any of them More

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The person that I dealt with by email and phone was the person I thought I was going to be dealing with and she referred me to the manager on the day I was scheduled to see the car. When I arrived at the d person I thought I was going to be dealing with and she referred me to the manager on the day I was scheduled to see the car. When I arrived at the dealership I was dealing with someone different and my preference was to deal with a female. I did not purchase the vehicle because there is some type.of GPS system that is built into their final price. The GPS system equipped by the dealership is redundant due to the fact that the manufacturer already equips the car with a really good system More

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It all started with a phone call. I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the v I called to inquire about stock #SK203 which I was told was in stock. I then received a call from Maximo Garcia the salesperson letting me know the vehicle was in stock. I informed him that I had newborn baby and needed to buy a vehicle with urgency, and I needed to get as much as possible over the phone so I can just get there and sign the paperwork. We spoke a few times and had agreed to a price which he text me screenshot of the total drive out that was our agreed price including tax, title and license. Upon everything being agreed. We submitted credit to get the financing part done. He requested pictures of DL, insurance and additional photos. I responded to all his request of information because I was under the impression that price was agreed upon and it was not just the financing part done. I sent all the requested documents and waited. I then received a phone call from Maximo Garcia stating that he had talked to his sales manager Jorge Gomez, and we had an issue. The total drive out of the vehicle had changed by 4K because his manager could no longer honor the deal that was agreed upon. Playing the usual bait and switch between him and his manager. He then called me and said price had only changed $1500 dollars. My biggest gripe is the fact that I take care of my credit and sales person and manager had no issues lying to me about a what I thought was a done deal and pulled my credit. I will get this all the way to the GM and General Motors themselves because credit is nothing to play with specially when they are just being sleezy. BEWARE ALL CUSTOMERS OF THE TYPE OF BUSINESS BEING RAN AT THIS DEALERSHIP! THEY WILL LIE TO YOU TO ANY EXTENT AND PULL YOUR CREDIT EVENTHOUGH THEY ARE NOT BEING SINCERE ABOUT THE CAR DEAL!!! DO NOT TRUST THEM WHEN THEY TELL YOU PRICE IS AGREED UPON. More

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Sales was very good. They had the vehicle ready when we got there. Did not take long ti get approval and paper work done. They had the vehicle ready when we got there. Did not take long ti get approval and paper work done. More

by jessereyna Verified Customer Verified Customer

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It was efficient to drop off and pickup my vehicle. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit. More

by lkenworth Verified Customer Verified Customer

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The used vehicle department are very helpful and professional. Jose Cuellar was polite, and answered all my questions and concerns. professional. Jose Cuellar was polite, and answered all my questions and concerns. More

by AORNELAS1721 Verified Customer Verified Customer

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Maximo is a great sales rep who looks out for the customer. Will do business with him again customer. Will do business with him again More

by KLEETAYLOR87 Verified Customer Verified Customer

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Gabby is a great service person, and professional, i love her enthusiasm and kindness toward customers 👏 ❤️ her enthusiasm and kindness toward customers 👏 ❤️ More

by BJAY7822 Verified Customer Verified Customer

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