Jorge Leon

Horrible after customer care service. I cant Even beleive this is supposed to be a top dealer lol what a joke! They are all the same . After the sale they could care less about any questi I cant Even beleive this is supposed to be a top dealer lol what a joke! They are all the same . After the sale they could care less about any questions or things that need to be completed that was in FACT THEIR FAULT to be completed. A sale literally walked into the hands of the salesman and simple things after the fact could not be completed. Also note I’m still missing personal information documents from this dealer and are STILL contacting them atleast 2-3 times a day. All i want Is my documents/receipt why is that so difficult to obtain! After the check is cashed they could care less to do anything else for you that should have been done while you were in that chair, which is the responsibility of a sales person/dealer. This was an easy sale for the sales person but he still failed to follow through and lied multiple times about getting things done until i was Down his neck about it and STILL everything is NOT DONE! More

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It was my first time working with Efrain, but he was highly recommended and he didn't disappoint. He was professional from the moment we met and his knowledge about the vehicles was bar none. He explain highly recommended and he didn't disappoint. He was professional from the moment we met and his knowledge about the vehicles was bar none. He explained every feature that came with the vehicle. It was a great experience working with Efrain and I would recommend him to anyone looking to get into a Lexus!!! More

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Dealership has good inventory and plenty of staff. Friendly and knowledgeable staff. Clean and convenient facilities. Friendly and knowledgeable staff. Clean and convenient facilities. More

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Ronald was great and professional. Car was as advertised. Follow up call was very much appreciated. Car was as advertised. Follow up call was very much appreciated. More

by BIXXMAN1 Verified Customer Verified Customer

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When I arrived at the deal ship, Fabian and Kawain provided me with exactly what I wanted. Kawain was really polite, understanding, and informed, which made the transaction go very smoothly. My car ar provided me with exactly what I wanted. Kawain was really polite, understanding, and informed, which made the transaction go very smoothly. My car arrived the same day. More

by GINOU21 Verified Customer Verified Customer

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The sale person was very helpful and knowledgeable algo the financial officer was very helpful the financial officer was very helpful More

by ATHE0208@hotmail.com Verified Customer Verified Customer

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Everyone was very helpful and responsive to messages and made the entire sale and purchase as smooth as possible, all in all everyone and everything involved in this experience was great! made the entire sale and purchase as smooth as possible, all in all everyone and everything involved in this experience was great! More

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We receive great service and attention to all our details and questions. Purchasing vehicles from the dealership everything is straightforward. and questions. Purchasing vehicles from the dealership everything is straightforward. More

by urbano.dieppa50 Verified Customer Verified Customer

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The service was quick and exceptional. I would definitely recommend all my friends who are looking to purchase a vehicle. I would definitely recommend all my friends who are looking to purchase a vehicle. More

by TASHABOURNE Verified Customer Verified Customer

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Recommend only because of their salesman and willingness to get the sale done. The atmosphere is extremely chaotic, and not like other Lexus dealerships. Not much privacy during. Jorge Acosta helped push cl to get the sale done. The atmosphere is extremely chaotic, and not like other Lexus dealerships. Not much privacy during. Jorge Acosta helped push closing through, drove me to bank as needed, promised to follow up, with final fob delivery. (hopefully he will). Insurance verification was horrible. Office in a hallway, noisy, people walking through, bad phone service. Not sure about new car sales, this was certified sales. Had price nailed down, overall experience still took 4 hours!! People I dealt with not even on the listing. Survey wanted me to rate a person I never even met. More

by BNB2310 Verified Customer Verified Customer

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