Jorge Matos | Page 2

Jorge was excellent in helping me find and buy the vehicle I wanted for a price I could afford. I would definitely buy another vehicle from him! vehicle I wanted for a price I could afford. I would definitely buy another vehicle from him! More

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Jorge Matos is the best. Very easy to deal with and no pressure. Please keep up the good work. Excellent customer service and awesome support from the rest of true staff pressure. Please keep up the good work. Excellent customer service and awesome support from the rest of true staff More

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Exellent Jorge matos is a exellent person and exellent service he give us a exellent service and on the future I will be back to buy on other car from you de Jorge matos is a exellent person and exellent service he give us a exellent service and on the future I will be back to buy on other car from you deler More

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New Grand Cherokee Jorge did a great job working with us on our grand Cherokee, and would highly recommend him, he was very knowledgeable and friendly and made our buyin Jorge did a great job working with us on our grand Cherokee, and would highly recommend him, he was very knowledgeable and friendly and made our buying experience less stressful More

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Typical hilariously awful dealership So I come in to take a look at a leftover Jeep JK Golden Eagle. Pull up and there is your typical huddle of salesmen who wreak of cigarettes standing So I come in to take a look at a leftover Jeep JK Golden Eagle. Pull up and there is your typical huddle of salesmen who wreak of cigarettes standing around in a crowd right near the door. Looks like the outside of a dumpy bar. Terrible first impression already. Should have just turned around and driven away at that point. But why not waste an hour of my life instead. So, Jorge Matos, the salesman comes over starts chatting. Nice enough guy. Pretty much the only positive of this place. We go inside and he introduces me to his manager. Jesus did this guy look miserable. I'm in sales so I get having a stressful job. But man a smile is free if you don't like your job go find a new one, please. So Jorge then goes to find the Jeep. First thing I see is that it's missing the soft top in the pictures on Car Gurus and their own website. He blames it on the third party photography company. Ok whatever. But you can't blame the dirty interior on the truck on anyone else. Not vacuumed mud in the truck, the center console was filthy. But at this point that's just terrible service which I expected from stepping through the door. So I go on a test drive and then sit to talk numbers. This is where the dealer steps back in time thinking they are still in 1989 with ill-informed customers. The number on my trade comes back at $2,500, only $2,000 less than what it's worth. Which is what I ended up getting when I traded it for a CPO Tacoma at Bill Walsh in Ottawa. Not to mention in 2019 I can get instant offers online for my cars value. So I tell Jorge no way we are way off and they wouldn't even come off the price of the car. This place totes themselves as a "volume" dealer. So they pretty much most likely sell to people who are desperate, underwater or don't mind wasting hours of their day for a mediocre deal. Thanks but no thanks I would rather take my business back to Wickstrom Jeep. Don't know why I even bothered wasting my time here. More

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Amazing customer service!! From the moment we walked in, I knew we were in good hands. We were greeted by Jorge Matos with a smile and a genuine hand shake. From start to finish From the moment we walked in, I knew we were in good hands. We were greeted by Jorge Matos with a smile and a genuine hand shake. From start to finish, our experience was absolutely amazing. I will never go anywhere else to buy a car. They treated us like family and gave us a great deal. My family is so grateful to have met Jorge, Lawrence, Gabriel, and Bob! Thank you from the bottom of our hearts. More

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Exceptional service Jeorge was very professional, understanding, went out his way to find the car I wanted. I’m very pleased with his service and would recommend. Jeorge was very professional, understanding, went out his way to find the car I wanted. I’m very pleased with his service and would recommend. More

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Unscrupulous and Unprofessional Most unpleasant car buying experience ever. I was not treated as a valued customer. In fact, these people really tried to take advantage of me. The ca Most unpleasant car buying experience ever. I was not treated as a valued customer. In fact, these people really tried to take advantage of me. The car of my choice had 6k in rebates but yet I was asked for 5k down. Upon me declining I was asked to consider a Dodge Journey with 3k down and a Journey has 11k in rebates. Theft by deception More

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Jorge is a good and honest salesman. And good discount Excellent salesman and good dealership . Finance department is excellent. Will to help you out. I keep buying my Jeep here because Jorge is excellent Excellent salesman and good dealership . Finance department is excellent. Will to help you out. I keep buying my Jeep here because Jorge is excellent person. This is my fifth vehicles that I purchased from Zeigler More

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leased a 2019 jeep Jorge m. was wonderful. I knew the minute i met him we would be able to seal the deal!he was not pushy but very calm and knowledgable Jorge m. was wonderful. I knew the minute i met him we would be able to seal the deal!he was not pushy but very calm and knowledgable More

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