"Bad experience lirs people "
José is a person who tells you lies in order to sell you what he wants, not what you want. I lost a lot of money because of the lies of this man, very bad experience in Toyota of Irving with jose Benitez and his financing team.
Jose es una perzona que te dice mentiras por vender lo que el quiere no es una perzona onesta perdi micho dinero por mentiras de esa perzona mala experiencia en toyta de Irving tx con sode benitez I su Grupo de financiadoeres
Brought my truck in for recommended repairs costing over 3,000. Repairs included the water pump and associated hoses. After returning the truck, I had to limp back into the dealership with no coolant after it was found out that one of their "qualified technicians" couldn't tell how to install the main water hose even though the diameters of both ends were significantly different. Then after those supposed repairs, had to take the truck to another dealership to repair the engine plate because the Irving dealership technicans had stripped all of the screws and then just put the plate back on. I was lucky that the unit didn't come off while going down the highway.
"New 2019 Camry "
Gave 5 star, because they were very welcoming & very helpful on looking for the car I wanted color & everything, they answered all questions that were asked, returned 6hrs in my brand new 2019 Toyota Camry! Loving it! ??
"Great Experience! "
The team at Toyota of Irving was amazing! Everyone was extremely patient with all of our (many) questions and accommodating to all of our requests. Peter was so kind and helpful; he really moved mountains to find us the vehicle we wanted with the exact features we requested. He was also quick to respond to phone calls/texts and just overall a real pleasure to work with. Peter also took the time to explain the warranty and after-sales service, which are both top notch. There are a lot of dealerships in the metroplex, and it’s the staff and service that make this one stand out. Highly recommended!
I just went to take a look to Toyota and ended leasing new car because the great service and kindness provided by Roger Castro. But also I received great service provided by Jose.
Thanks to people like them makes me feel to have Toyota as my first option when I’m thinking to buy or lease a new car. It won’t me necessary to look for other options. Thanks again for the great service. The experience with the car I leased went faraway my expectations. I’m very happy with my new RAV4.
Thank to Roger for showing how Toyota has evolved since my old RAV4. Also big thanks to Jose Benitez because the quality of service and great attitude.
"First time buying experience was an amazing one! "
After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving where I told Wes (Wesley Wells) that I needed a car in 1.5 hrs and needed to be out of there by 4pm because my friend who gave me a ride needed to leave. I told him the documentation I could provide for him, my income and what amount I had for a down. Almost immediately he took me to the lot and said "there are all the cars that I can offer you, pick one from here and you will be out of here before 4pm!".
I picked the one I LOVED! the color, the seats, the inside, everything was just perfect, he wrote down the numbers and went to financing. He was running around back and forth to me so that I could be out of there by the time I needed. Wes went above and beyond for me that saturday and I couldn't believe after seeing the way others spoke to me at other dealerships that Wes did for me what he did and close the deal so quick. I went to finance where Jose took care of me, explained well my loan, interest, options etc and I was out of there at 4! I loved this place and I wish I had known how courteous the staff is and how nice and helpful everyone is before I visited anywhere else. I had the most amazing car buying experience!
Other Employees Tagged:
Wesley Wells Jr.
Went in to service present car and walked out with new vehicle. Great customer service. Wes Wells was very easy to work with and not pushy at all!
Other Employees Tagged:
Wesley Wells Jr.,