Jose Martinez-condado | Page 5

I had a great experience with Honda Universe . We cut the deal and was out quick, that's what most buyers want. I have leased 3 cars with them and their sales Manager Nick Salerno has always been instrume deal and was out quick, that's what most buyers want. I have leased 3 cars with them and their sales Manager Nick Salerno has always been instrumental in getting the job. He always made me feel like a important customer. More

by Rich k Verified Customer Verified Customer

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I had a great experience with Paul, Glenn at Honda Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! Universe!! This place is full of friendly people and great customer service. I would definitely recommend them! More

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This dealership is beyond a ripoff. I would never ever recommend you buy a car here. Originally, I had $5500 to put down on a car and they gave me a rate of $350 per month as I was in the process of buil recommend you buy a car here. Originally, I had $5500 to put down on a car and they gave me a rate of $350 per month as I was in the process of building my credit. After being at the dealership for a half of a day, by the time that I left it was closing time. I was able to do a transaction for $2000 (since that's all the bank would allow for the day) after I signed paperwork. I was going to give them the other $3500 the next day. After I gave them the rest of the money, they told me that they could only do a price of $501.46. DO NOT BUY HERE! As someone who was young and dumb, I was manipulated and I did not know better. I was in over my head and they knew this, but it profited their pockets. It destroyed my credit. DO NOT, DO NOT, DO NOT BUY HERE! More

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Nice people nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice More

by MICHSANBEG Verified Customer Verified Customer

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Awesome experience - Neil and the entire Honda Universe team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future team we’re professional, detail oriented and extremely accommodating. I will continue to recommend and remain loyal in the future More

by COACHBOYCE22 Verified Customer Verified Customer

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I was greeted immediately by a very well informed professional salesman. I felt safe and clean in the environment as there were safety precautions in place. I was not rushed and quite pleased with th professional salesman. I felt safe and clean in the environment as there were safety precautions in place. I was not rushed and quite pleased with the delivery of my vehicle and the explanation of More

by FALLENTRIANGLE23 Verified Customer Verified Customer

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They treated the customer in a friendly and inviting way. Greeted as soon as I entered the building and addressed the reason for coming in. Greeted as soon as I entered the building and addressed the reason for coming in. More

by MEARLY2 Verified Customer Verified Customer

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I would definitely recommend they didn’t give me a hard time like other dealers did and I got my car ASAP and I love it time like other dealers did and I got my car ASAP and I love it More

by Kim Verified Customer Verified Customer

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Wonderful service.. everyone gave us great attention and our car was ready very quickly. Love our purchase .. the crv runs so smooth and gas mileage is very good😊 our car was ready very quickly. Love our purchase .. the crv runs so smooth and gas mileage is very good😊 More

by CBAUER212 Verified Customer Verified Customer

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The worst experience ever./La peor experiencia! My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. I My husband and I went for a new CR-V LX, at the end of the business Saturday 8:30 pm they were going to give us a car that had a damage in the back. If it wasn't because we checked it well, we would have gotten out of there with a damaged car. With the documents already signed and everything, we were told to return on Monday to sign and pick up another vehicle that they promised in replacement of the one that had the damage. My husband called in the morning to confirm that we would go at 1 pm as soon as I left my job and was told that was fine.  But what a surprise! On our way to the dealer we received a phone call from Mr. Nike, a manager that we didn't know before to let us know that the car had been sold and that they could only give us another one in a color that was not what we negotiated. From the beginning to the end, pure dwarf because the price was raised much more than what was spoken on Friday. But after 5 hours of dealing with that, one ends by saying yes at the price. Watch out. NOTHING HONEST. Mr. Nike, you know that this is a lack of respect and honesty, having a signed contract and selling the same car to someone else. Mi esposo y yo fuimos por un CR-V LX nuevo, al final del negocio sabado 8:30 pm ellos nos hiban a dar un carro que tenia un dano en la parte de atras. Si no es porque lo revisamos bien, hubieramos salido de alli con un carro danado. Con los documentos ya firmados y todo, se nos dijo que regresaramos el lunes para firmar y recoger otro vehiculo que prometieron en reemplazo del que tenia el dano. Mi esposo llamo en la manana para confirmar que iriamos a la 1 pm tan pronto yo saliera de mi trabajo y le fue dicho que eso estaba bien. Pero vaya sorpresa! en nuestro camino al deler recibimos una llamada telefonica de Sr. Nike, un manager que no conocimos antes a dejarnos saber que el carro habia sido vendido y que solo nos podian dar otro en un color que no era lo que nosostros negociamos. Desde el principio y hasta el final, puro engano pues el precio fue elevado muchisimo mas de lo que se hablo el Vierne. Pero despues de 5 horas de lidiar con eso, termina uno diciendo si al precio. Cuidado. NADA HONESTOS. Senor Nike, usted sabe que eso es falta de repeto y honestidad, tener un contrato firmado y vender el mismo carro a otra persona. More

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