Joseph Franz
Joseph Franz at Schomp Mazda
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Joseph Franz

Service Advisor

Schomp Mazda

90 Havana St
Aurora, CO 80010

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Joseph Franz

March 20, 2024

Dealership Rating
Employee Rating

Joseph at Schomp Mazda was amazing! Awesome customer service, attentiveness to the customer and professional! Joseph kept me notified of everything going on with my vehicle while it was More

by myrock
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Shaylene Borrego, Kenneth Mack , Gia

Mar 21, 2024

Schomp Mazda responded

We're delighted to know that Joseph provided you with excellent service during your visit at Schomp Mazda. Keeping our customers informed is a top priority for us, and we appreciate the recognition!

December 25, 2023

Dealership Rating
Employee Rating

They have always been super sweet with me, very nice and they made me laugh a lot More

by Angelica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 10, 2023

Dealership Rating
Employee Rating

Even if you have an appointment scheduled be expected to wait almost 2 hours for your vehicle. Today I didn’t get a single notification on my phone and I checked in over an hour ago. More

by StephanieGrover1126
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 12, 2023

Dealership Rating
Employee Rating

Deeray and Kristen were both very friendly and helpful. I called about leasing a CX-30 on Wednesday and drove out Friday! More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

The whole team was excellent. Gerald was low key, friendly and informative. Deeray sent me off with good knowledge, and the mgr EJ was also super friendly More

by PUG406T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deeray Bolding, Ebenezer Djaleta , Gerald Nunoo

Jul 27, 2023

Schomp Mazda responded

Thank you for your kind words about our team! We do our best to provide excellent customer service across the board, and we are so happy to hear that we left a positive impression. We appreciate your business and look forward to serving you in the future.

July 26, 2023

Dealership Rating
Employee Rating

Gerald and Deeray were more than friendly and helpful. Process was so smooth and the car is great More

by cszwebel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deeray Bolding, Ebenezer Djaleta , Gerald Nunoo

June 10, 2023

Dealership Rating
Employee Rating

Fantastic and comprehensive service from Deeray. He walked me through all I needed to know, with some fun jokes in between! More

by Nted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deeray Bolding, Robin Greer

Jun 19, 2023

Schomp Mazda responded

We are so happy to hear that Deeray was so wonderful to work with and kept the experience fun and comprehensive. Thank you for choosing Schomp Mazda and we hope to see you again soon!

June 04, 2023

Dealership Rating
Employee Rating

Excellent Service, Would recommend to everyone! The team at Schomp Mazda made the car buying process smooth and it was the least stressful experience I’ve had buying a car. More

by ajng20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deeray Bolding, Avery Torrez

Jun 06, 2023

Schomp Mazda responded

Thank you for the recommendation! We are so happy to hear that you had such a smooth, hassle-free process!

April 04, 2023

Dealership Rating
Employee Rating

I brought my car in with minor issues that I had told them about and they wanted to charge me $188 twice to tell me what’s wrong instead of fixing the issues! More

by shieldshazel
Recommend Dealer
No
Apr 04, 2023

Schomp Mazda responded

Hi there, thanks for reaching out. This is Jack Cardella, the general manager at Schomp Mazda. I'm unsure what your concern is regarding - when I met you on Saturday morning, we discussed your repairs and I provided you the diagnostic fee for the repairs we discussed; however, I ended up comping your services so you didn't end up paying anything. Please let me know how else I can help but I believe we've done everything we can to ensure your car was repaired, and you didn't have to pay.

Apr 06, 2023

shieldshazel responded

I appreciate that however now the rear wiper sprayer doesn’t work. Just always seems to be an issue when I bring my car in with being charged for something that I don’t want or need. Thank you again and the 30$ gas cap made my engine light go off.

March 09, 2023

Dealership Rating
Employee Rating

Fantastic experience! Very quick and comfortable purchase by a very knowledgeable person. Would highly recommend Schomp for your next car. Special thanks to Bego for all y More

by Mazdaspeed33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2023

Schomp Mazda responded

Hi there! We're so happy to hear that you had such a great experience with Bego and the sales team. Thanks for trusting us with your business. Drive safe!!

1

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