Joseph Mistretta | Page 16

Great service. From the minute you pull in to the minute you leave. Everyone who works there treats you like they appreciate your business. Joe is always eager to h From the minute you pull in to the minute you leave. Everyone who works there treats you like they appreciate your business. Joe is always eager to help and the cashier is great. Would not bring my vehicle to any other place for service. More

by Fazz Verified Customer Verified Customer

Helpful 6

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Great service! My "V" came back like a new car again. I enjoy bringing my car into the shop. Everyone at the dealership is very friendly and happy to assist. My "V" came back like a new car again. I enjoy bringing my car into the shop. Everyone at the dealership is very friendly and happy to assist. More

by Ray Roses Verified Customer Verified Customer

Helpful 6

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adviser rude kept car 3 days did nothing and threat me will not fix car will not fix car More

by HARBIRDHALIWAL Verified Customer Verified Customer

Helpful 2

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Long time customer. Always a great experience. Special thanks and recognition for the Service Director, Joe Mistretta, who always goes above and beyond to get the job do Always a great experience. Special thanks and recognition for the Service Director, Joe Mistretta, who always goes above and beyond to get the job done and to ensure the customer's total satisfaction. More

by wnuge7445 Verified Customer Verified Customer

Helpful 4

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Bad communication / customer service . Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. More

by MLH912 Verified Customer Verified Customer

Helpful 3

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I have always LOVED Sarant and all of it's EMPLOYEES and still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the "Luxury Automobile" business, trying to jump on the EV craze before they're even ready. I feel I was strung along waiting for a vehicle, Lyriq, that still hasn't happened, leaving me to settle for a car that in my opinion doesn't live up to Cadillac standards, the CT5. Probably the last Caddy I will ever drive. PS Just like restaurants, you have to pay an "inconvenience fee" (not mentioned until AFTER the transaction) if you use your credit card, but unlike restaurants, leaving a bad taste in your mouth. More

by Joe C Verified Customer Verified Customer

Helpful 8

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Always a pleasure to see Tommy and Dominick in sales while in for service. Joe, Tony and Dino are great in Service. while in for service. Joe, Tony and Dino are great in Service. More

by kellyr073 Verified Customer Verified Customer

Helpful 5

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Went in for my first service on my new vehicle. As always the service department treated me like family and expedited my work in a timely manner. As always the service department treated me like family and expedited my work in a timely manner. More

by ACOOLEY0 Verified Customer Verified Customer

Helpful 5

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Taken in immediately. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. More

by sollo Verified Customer Verified Customer

Helpful 9

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Great service. Joe is the best, quick service and if ever there is a delay they make up for it. Joe is the best, quick service and if ever there is a delay they make up for it. More

by acrispy1 Verified Customer Verified Customer

Helpful 6

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