Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 20

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 01, 2023

Dealership Rating
Employee Rating

Would have given a 5 but don’t believe a company the caliber of Sarant should be lowering themselves to charge a 3% credit card fee More

by qnieman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Sarant Cadillac responded

Thank you for taking the time to leave us your feedback. If you have any further comments or suggestions, please feel free to contact us.

October 24, 2023

Dealership Rating
Employee Rating

Very kind and very afficient. I would recommend Sarant Cadillac very strongly to anyone Thank You More

by caterinamartino57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 25, 2023

Sarant Cadillac responded

Thank you for your review! We are grateful to have earned your recommendation, and we look forward to your next visit.

October 22, 2023

Dealership Rating
Employee Rating

It is a pleasure bringing my cars to Sarant for servicing. They do an excellent job, and their service department under Joe Mistretta, is very courteous and very pleasant, and they inform you of ev More

by Len
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado, Kevin Falco , Also add one if I missed

Oct 23, 2023

Sarant Cadillac responded

Thank you for taking the time to leave a review about your experience with us! We appreciate your kind words about our service department, and we are glad that you found our team to be courteous and informative during your car service. We look forward to serving you again in the future.

October 13, 2023

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This is my third vehicle from Sarant and I wouldn’t go anywhere else for a Cadillac. Tommy and the manager John were absolutely wonderful. I also met an old friend in Service, Joe Mistretta, who is awesom More

by rgarrity0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino, Michael Lugo , John, the manager five stars. Absolute professional.

Oct 15, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Tommy, John, and Joe. Thank you again for choosing Sarant Cadillac and we look forward to seeing you again.

October 04, 2023

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Fast and great service department and very polite employees, very modern clean and great dealership More

by COYOTESTUDIOS
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2023

Sarant Cadillac responded

We're so glad you enjoyed working with our team. Thanks for choosing Sarant!

October 01, 2023

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Service was prompt, and professionally performed in a comprehensive review of all that was shared with the representatives who assisted. More

by SCIAMEJ
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Sarant Cadillac responded

We are happy our team could help! We appreciate your kind words and look forward to your next visit!

September 19, 2023

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Employee Rating

Ken D I brought my 2017 ATS in for an oil change at 7:30 and was out the door in a short time. Joe Mistretta always gives you a warm greeting and offers a hot cup of coffee and place to wait for the car. More

by Ken D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Sep 20, 2023

Sarant Cadillac responded

Thank you for taking the time to leave such a positive review, Ken! We are thrilled to hear that you had a great experience with our team, especially with Joe Mistretta and Gerson Maldonado. We appreciate your kind words and your support of Sarant Cadillac. Please feel free to contact us if you ever need anything additional!

Sep 21, 2023

Ken D responded

Again, thanks for being a great organization!

September 14, 2023

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Everything that car was brought in for was fixed on a timely basis. Good communication through the entire process. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Sep 15, 2023

Sarant Cadillac responded

We're glad to hear our service team got you in and out and made your visit enjoyable!

September 10, 2023

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Employee Rating

Great customer service. A pleasant and friendly environment. Wonderful snacks. Quick service when having maintenance done on your vehicle. More

by POPPAG63
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 11, 2023

Sarant Cadillac responded

Thank you, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 08, 2023

Dealership Rating
Employee Rating

Dina helped me get my Escalade v. Made it real easy and I’m very happy with the car. Probably just need a bit of an update inside. But staff was very nice as well! More

by Alexnalbandian0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Dina Campanaro

Sep 10, 2023

Sarant Cadillac responded

Thanks for your feedback! We're happy to hear that Dina was helpful during your recent visit. We value your business and please let us know how we can help again in the future, and enjoy your new Cadillac!

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