Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 23

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

June 13, 2023

Dealership Rating
Employee Rating

Upon entering the showroom at Sarant Caddy , the people were just fantastic., moving on to the service department they are equally as good More

by abmarrone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Tony DiGuiseppe , Joyia Roper, Darlene

Jun 14, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for the positive feedback. We're proud to have provided you with such excellent service. We're looking forward to seeing you again for your future service needs!

June 08, 2023

Dealership Rating
Employee Rating

Sarant Cadillac is a world class dealership with exceptional directors, managers and employees on all levels. Their concern for you as a customer is consistent from purchase thru vehicle service. We More

by Ron. C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

June 08, 2023

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Employee Rating

No problems at all. Bring it in and they take care of everything requested while you wait. Always a good experience. More

by Snoedude1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! We hope to see you soon!

June 08, 2023

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Employee Rating

Very fast service for my oil change and tire rotation very Curtis customer service and they gave me a car wash nice people More

by trainboyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

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Timely and excellent service , , satisfaction and good customer care and well done team to all ensure good service More

by Rico6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for sharing your feedback. We're glad your visit was such an enjoyable one. We're looking forward to seeing you again at your next visit!

May 27, 2023

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Employee Rating

I researched on-line the 2023 Cadillac XT4 and XT5. I compared features, performance and most of all value.All promotions pointed to Sarant. I found the exact car I wanted to purchase. The next step wa More

by roseannecolon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Sarant Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2023

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Employee Rating

Went in to shop for a new car, met up with Dina and she walked us through the ordering of a nee CT5. The entire process from ordering to pickup of the new car went very smoothly. More

by Gray wolf 2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2023

Sarant Cadillac responded

Congratulations on your new car! We are so pleased you enjoyed your visit to Sarant Cadillac! If you're ever in need of more help, please let us know!

May 23, 2023

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Employee Rating

Shirk responsibility, fail to solve the problem, prevaricate and fool customers, no professional ethics at all! More

by cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Sarant Cadillac responded

Cris, thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 20, 2023

Dealership Rating
Employee Rating

I’d just like to say how incredibly caring the people in Sarant Cadillac are every time I take my car for service. I took my car for an oil change the other day. Tony, not only took care of that for me but More

by SOGOLEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2023

Sarant Cadillac responded

We’re so glad to hear that! Here at Sarant Cadillac, we strive to treat customers with the honest, informative care they deserve. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

May 15, 2023

Dealership Rating
Employee Rating

As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

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