Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 27

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

January 22, 2023

Dealership Rating
Employee Rating

Having purchased more than a dozen Cadillacs, including several V-Series vehicles, I can confidently say that Sarant Cadillac is a dealership that is second to none. As a top selling dealer, they have the More

by CRAYIND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Sarant Cadillac responded

Wow, thank you so much for your kind words! It's experiences like yours that really keep us motivated. We are delighted to have provided you with such an excellent purchase experience. Thank you for choosing Sarant Cadillac. Don't hesitate to reach out if there's anything else we can do for you!

January 20, 2023

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Outstanding service! Very happy with the Service. Guys try to get you out really fast with the problem solved. 👍 More

by Les1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Michael Lugo

Jan 22, 2023

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We look forward to seeing you again when it comes time for your scheduled service.

January 20, 2023

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I walked in without an appointment and still was seen by service for a new part. I was in and out without spending the whole day there. More

by DANIELE.KYLE
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2023

Sarant Cadillac responded

Kyle, we truly appreciate you taking the time to leave us such a great rating and feedback!

January 19, 2023

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The service was quick and efficient. The car was cleaned. Great job by all at Sarant Cadillac. More

by spahn76
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2023

Sarant Cadillac responded

Thank you for sharing your service experience! We will be glad to pass along your compliments to our entire team. We are honored to be entrusted with your service and look forward to seeing you again soon!

January 17, 2023

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They always go over and above to achieve my satisfaction. Joe mistretta has always gone over and above. More

by Larry
Service Price Transparency
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Recommend Dealer
Yes
Jan 18, 2023

Sarant Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

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Great service as always…Joe Mistretta does a great job making sure all issues are resolved. Great team work More

by MattnJan
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2023

Sarant Cadillac responded

Thank you for the positive feedback! We're so glad to have provided you with such an excellent service experience. We will pass along your comments to Joe and the rest of our service team. Come see us again soon!

January 15, 2023

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I would never go to another dealership for my car or services it’s the best on Long Island More

by Mazza
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Recommend Dealer
Yes
Jan 16, 2023

Sarant Cadillac responded

Wow, that's great to hear! We are proud to be entrusted with your service. We sincerely value your business and your continued loyalty. Come see us again soon!

January 13, 2023

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Employee Rating

Tommy and Mike did a very professional job thru out the whole process. i got the xt6 for my wife and both these gentleman made her feel very comfortable while explaining the details . More

by WASILUKM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Sarant Cadillac responded

Thank you for letting us know how we're doing! We will pass along your compliments to Tommy and Mike. Please don't hesitate to reach out if there's anything else we can do for you. We hope you and your wife enjoy your new XT6!

January 04, 2023

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Employee Rating

stay away from these guys they are wasting time for no reason and not helping with the problems More

by JP
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Recommend Dealer
No

Other Employees Tagged: Tony DiGuiseppe

Jan 05, 2023

Sarant Cadillac responded

We are sorry to hear that your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, at jroper@sarantcadillac.com so we can further discuss your experience and improve for future visits.

December 31, 2022

Dealership Rating
Employee Rating

Joe Mistretta got my car into Service immediately and made certain that it was fixed in very reasonable time period More

by BHBOBCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2022

Sarant Cadillac responded

Thank you for sharing your positive feedback regarding your service. We're thankful for customers like you and look forward to helping with any service needs you may have in the future.

Dec 31, 2022

BHBOBCAT responded

Joe Mistretta is definitely an Asset to Sarant Cadilac.

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