Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 33

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

August 13, 2022

Dealership Rating
Employee Rating

The whole service department from advisor to technician to payment area was very nice, professional thorough and the process was seamless. More

by stephen.altomare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado , Steve Shoum, Very nice lady at payment area

Aug 15, 2022

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

August 13, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable and oil change was done within an hour. Happy with coupons being applied. More

by SIMMER612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

August 11, 2022

Dealership Rating
Employee Rating

the people were very very caring also they were thoughful the service girls were very good when i payed the bill More

by JOHN@AMADEO-NY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado , Steve Shoum

Aug 11, 2022

Sarant Cadillac responded

Thank you, John! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

August 10, 2022

Dealership Rating
Employee Rating

Excellent professional service as always. Not a long wait and all the services were completed quickly. More

by ESS07CHOPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Aug 11, 2022

Sarant Cadillac responded

This is exactly what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

August 10, 2022

Dealership Rating
Employee Rating

My experience at the Sarant service center is always on point. Courteous and professional service. Joe and Tony treat me like family. Thanks Guys More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Aug 11, 2022

Sarant Cadillac responded

That's what we like to hear! We are truly lucky to have Joe and Tony and we're glad you feel like a part of the Sarant Cadillac family! We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

August 10, 2022

Dealership Rating
Employee Rating

Getting service at Sarant is always a pleasure. Joe Mistretta and his team are courteous and efficient and the car is always ready when promised. More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

August 03, 2022

Dealership Rating
Employee Rating

Grear service! Always very knowledgeable and professional! I would recommend to anyone. I will definitely be back! More

by LMADONIA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado , Steve Shoum

Aug 04, 2022

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing to service your vehicle with us. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

August 02, 2022

Dealership Rating
Employee Rating

Great dealership treat you like family wouldn’t go anywhere else very professional thanks Sarant More

by Louie23073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Sarant Cadillac responded

Thank you for choosing Sarant Cadillac as your first choice for all your automotive needs! We look forward to your next visit! Take care!

August 02, 2022

Dealership Rating
Employee Rating

My problem was that my wheel lock key was missing. I determined that the last time it was used as for service at the dealership. I contacted them and had to wait to see them during the week. When I di More

by JSHAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 03, 2022

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2022

Dealership Rating
Employee Rating

I left my car there for brakes. They didn't notify me that I was almost due for an oil change. Scheduled an oil change, I told the rep I was in a hurry. 1 & 1/2 hours later it was c More

by jacobyr18
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 04, 2022

Sarant Cadillac responded

Jacob, we are sorry to hear about your recent service visit. We try to make all service visits as convenient as possible. Based on the details you’ve described, we would like to discuss your visit further and work together to find an appropriate solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your convenience. Thank you for sharing your experience and we hope to hear from you soon.

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