Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 34

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

July 30, 2022

Dealership Rating
Employee Rating

EXTREMELY PLEASED WITH THE SERVICE DEPT. ITS WONDERFUL THAT THEY KEEP A VERY PROMPT SCHEDULE . More

by dbalboa
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2022

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 30, 2022

Dealership Rating
Employee Rating

They are always so helpful. They are always courteous and professional. I am very pleased with them. More

by DEEROME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

July 29, 2022

Dealership Rating
Employee Rating

I walked in, I was greeted by a very courteous intake employee..I was then accommodated by a courteous and professional service advisor. They provided exceptional service. More

by KIEN.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado , Steve Shoum

Aug 01, 2022

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

Aug 01, 2022

KIEN.P responded

You're Welcome!

July 28, 2022

Dealership Rating
Employee Rating

Joe Mistretta always ensures a visit where everything that needs to be done is done well, efficiently and within a very reasonable time frame. He listens to customers’ concerns and takes them seriously. More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Jul 28, 2022

Sarant Cadillac responded

Your loyalty is unmatched. We appreciate you more than you know and will always work hard to continue providing you with 5-star experiences!

July 27, 2022

Dealership Rating
Employee Rating

Service department opened on time. . I was greeted with courtesy and professionalism. Problem was resolved quickly. As usual, Joe was outstanding! More

by BDAMICO6
Recommend Dealer
Yes
Jul 28, 2022

Sarant Cadillac responded

We're happy to hear you had a quick and easy service visit with us. Thanks for the review!

July 27, 2022

Dealership Rating
Employee Rating

Beware of this dealership. I bought four Escalades over time and the last one, a brand new 21, had major engine problems. It was brought to the dealer twice and another dealer More

by rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 01, 2022

Sarant Cadillac responded

I'm pleased to hear that you and our Executive Manager have found a solution and are working things out. Take care!

July 25, 2022

Dealership Rating
Employee Rating

Sarant's service staff has been consistently professional, courteous, and efficient in meeting my automotive needs for the past twelve years. This visit for an inspection and oil change was com More

by engteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Gerson Maldonado , Steve Shoum

Jul 26, 2022

Sarant Cadillac responded

We appreciate your kind words and above all, your loyalty. Thank you for always trusting the Sarant team to take care of you!

July 23, 2022

Dealership Rating
Employee Rating

The team at Sarant Cadillac are the best in the industry. Unfortunately, today, with the attack on gas powered vehicles, inventory is at such a low ebb, that getting loaner cars are a significant challenge More

by RAY81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Jul 26, 2022

Sarant Cadillac responded

We're so glad to hear our team was able to make an otherwise stressful situation an easy one!

July 22, 2022

Dealership Rating
Employee Rating

Prompt help in an emergency situation, call back received, quick service in the same day More

by emval7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 26, 2022

Sarant Cadillac responded

We're glad to hear our team was able to help you out in a pinch and get your vehicle back on the road! Thanks for taking the time to leave us a review.

July 20, 2022

Dealership Rating
Employee Rating

I have been purchasing Cadillacs from, and servicing them at, Sarant for many, many years and will continue to do so, despite the fact that they are not the closest dealership to me.. Their sales and servic More

by WRSCHLUMPF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Vic Castagna

Jul 20, 2022

Sarant Cadillac responded

Thank you for the kind review! We value your continued business and look forward to seeing you again in the future!

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