Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 36

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

June 30, 2022

Dealership Rating
Employee Rating

Very friendly, professional and accommodating ! Great service!Always trying to be as helpful and timely as possible. More

by KAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Jul 01, 2022

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you for choosing Sarant Cadillac and we hope to see you again.

June 29, 2022

Dealership Rating
Employee Rating

I have been coming to Sarant for many years and find they are reputable and honest. Their service is great and the people who work there are professional and friendly. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Jun 30, 2022

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

June 28, 2022

Dealership Rating
Employee Rating

Professional staff, including the manager, Joe Mistretta. The services performed are done right and efficiently, and they don't look to sell you services you don't need. More

by grumpypant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe

Jun 29, 2022

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

June 28, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff. Made me feel right at home! I will be bringing my vehicle back for all maintenance. More

by rsimpson125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Shoum

Jun 29, 2022

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We truly value your business and look forward to seeing you on your next visit!

June 28, 2022

Dealership Rating
Employee Rating

Unfortunately, wasn’t able to get an appointment as soon as possible to get engine problem checked, but once I did the service was excellent! A ride was provided back and forth with George, who served as a More

by ESGESCH11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , George

Jun 28, 2022

Sarant Cadillac responded

We greatly appreciate your business and very kind words! George is a great asset to our team and will be very happy to hear your compliments. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

June 27, 2022

Dealership Rating
Employee Rating

I recently had my car in for service and was very pleased that all issues were resolved and handled professionally. I'm glad i chose Sarant Cadillac. More

by TOMMY4FOR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dino

Jun 28, 2022

Sarant Cadillac responded

Thank you, Tommy! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 25, 2022

Dealership Rating
Employee Rating

Employees and Office staff and service personnel a very courteous and professional.It is a pleasure to deal with them More

by JOGRIFFIN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Sarant Cadillac responded

We appreciate you taking the time to let us know how our service department is doing! They will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 23, 2022

Dealership Rating
Employee Rating

Best service experience I have had to date at this dealership. Thanks for bringing back the car wash. More

by michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Jun 24, 2022

Sarant Cadillac responded

Thank you for the kind words, Michael! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

June 22, 2022

Dealership Rating
Employee Rating

The service consultant Steve Shoum was excellent and friendly made me feel very comfortable dealing with him I explained what I wanted done . I have come back about oil on front of engine so they put D More

by JOEFANELLI55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Shoum service consultant

Jun 23, 2022

Sarant Cadillac responded

Thank you, Joe! We appreciate you taking the time to let us know how our service department is doing. Steve will certainly be happy to hear your kind words. Please come back and see us for any of your future car needs!

June 18, 2022

Dealership Rating
Employee Rating

Had my car in for a state inspection, tire rotation, oil and lube. Tony is a great service advisor. The service department is great. I would recommend them to any of my friend who own a Cadillac. More

by gregbar11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing! Tony will be happy to hear that your kind words and recommendation. Thank you for your business and we hope to take care of any of your future car needs!

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