Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 87

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

May 29, 2019

Dealership Rating
Employee Rating

Always a Pleasure Sarant always provides timely, excellent service! Joe Mistretta is just the best! It’s always a pleasure to take my car to this dealership. Walking o More

by JBARON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2019

Sarant Cadillac responded

Thank you for telling us how we are doing! We are so glad our service department meets your expectations and leaves you happy and satisfied each time you visit. It’s always a pleasure doing business with you!

May 27, 2019

Dealership Rating
Employee Rating

Excellent, professional service. The service department is excellent and the service managers are professional and courteous. They take the time to review your car and discuss what i More

by Ftdoc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

Sarant Cadillac responded

Thank you for the positive feedback! It is great to hear that our service team provided you with an excellent experience. If there is anything else that you can help with, let us know!

May 22, 2019

Dealership Rating
Employee Rating

Transmission work Work done properly. Good service. Joe Mistretta is always professional and work done in a timely manner. Needed a loaner car which was clean and a More

by GCAVALIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2019

Sarant Cadillac responded

Thanks for your great feedback! It's awesome to hear you had such a nice visit and you enjoyed working with our team. It was a pleasure helping you out with the service of your vehicle, and we hope you'll come see us again!

May 22, 2019

Dealership Rating
Employee Rating

Warranty oil change, tire rotation and brake squeak correct. Was met by Joe Mistretta and Dave as I drove into repair shop. They retrieved mileage and advised me to wait in waiting area for work to be done. A li More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave

May 23, 2019

Sarant Cadillac responded

Awesome to hear! We are glad Joe and Dave were able to do a great job and we look forward to having you back the next time you need service!

May 20, 2019

Dealership Rating
Employee Rating

a great experience with mr Joseph Mistretta As I mentioned before it was a great experience. Mr Joseph Mistretta acted with professionalism and care he provided me an explanation why he had to g More

by JCALIXTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2019

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, JCALIXTE! We are glad to hear you had a great experience with Joseph.

May 18, 2019

Dealership Rating
Employee Rating

perfect WILL GO NO WHERE ELSE FOR SERVICE OR SALES GREAT PERFECT PLACE TO DEAL WITH SALES AND SERVICE ARE INCREDIBLE TAKE CARE OF ALL YOUR NEEDS NEVER DISAPPOINTED. THEY GET THE JOB DONE NO GAMES NO HIDDEN F More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino , Joe Sarro

May 18, 2019

Dealership Rating
Employee Rating

Excellent service Top notch quality service, Joseph Mistretta and his team solved all of the issues I was having with my vehicle. I will definitely be spreading the wor More

by Steve7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 07, 2019

Dealership Rating
Employee Rating

Excellent Service Department I have never worked with a finer service department. Each and every person has the utmost professionalism. From Joe Mistretta greeting me to the effi More

by JUDISEA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

May 07, 2019

Dealership Rating
Employee Rating

Amazing service department. On Friday afternoon at 4:15 pm I ran over a spike in the road near my house. I immediately called Sarant service and reached Joe Mistretta. He told More

by TMCD603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 06, 2019

Dealership Rating
Employee Rating

Such a gentleman Joe Mistretta I had service done my Cadillac CT6, and I had Joe Mistretta as my service advisor. What a gentleman he is! Sarant is lucky to have him as a service r More

by Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2019

Sarant Cadillac responded

We're so glad Joe took such great care of you! Thank you so much for the wonderful review, we promise o always take care of you and be as transparent as possible. Drive safe!

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