Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 90

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

April 01, 2019

Dealership Rating
Employee Rating

Service / Maintenance My overall experience at Sarant Caillac from beginning to end is always thorough and complete with honest, knowledgeably, friendly, accommodating an More

by LSCMEDBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Gunshinan, Bill McCardle, Heidi McGough, Maurice Pereira

Apr 03, 2019

Sarant Cadillac responded

We appreciate the 5-star review of our dealership! If there is anything else we can do for you, please let us know. We look forward to working with you again in the future.

March 28, 2019

Dealership Rating
Employee Rating

Excellent team work Joe Mistretta, What can I possibly say that everyone I’m sure is saying the same. Fine gentleman, very caring and gets it. A service Dept. Is a bi More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Sarant Cadillac responded

Thank you so much for such an incredible review, Jennie! We are absolutely thrilled to hear about the trust Joseph has established with you and Sarant Cadillac - he is awesome! It means so much to know that you know he can get what you need. Never hesitate to let us know if there's anything else we can do for you, it's our absolute pleasure.

March 27, 2019

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Employee Rating

Sarant has always been great to me for as long as I can rem. Sarant has always been great to me for as long as I can remember. This time around My Salesman Tom really took time to listen to me on what I was real More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Bill McCardle, Charlie in service also.

Mar 28, 2019

Sarant Cadillac responded

Jennie, thank you greatly for the positive feedback, we love being there for you and we're so happy that Tom took such awesome care of you. We hope to see you again in the future!

March 23, 2019

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Top notch service Well, first of all, since I was a kid, I would pass this dealership and now I know why it still exists! EXCELLENT people and EXCELLENT service!! I More

by Caddygal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sal Carruba , Maurice Pereira

Mar 26, 2019

Sarant Cadillac responded

Thank you for the great feedback! We're happy to hear that you've come in after seeing us since you were young. We appreciate your kind words about our staff, and we'll be sure to tell them to keep up the good work. Enjoy your new Cadillac and let us know if you need any more assistance!

March 23, 2019

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Employee Rating

Awesome They have a Great staff of Specialists, Joseph Mistretta is one of the best and I’ve always appreciate everything he does. He always make sure the wor More

by gabe745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

Sarant Cadillac responded

Thank you for the kind words, Gabe! We appreciate you letting us know that Joseph treated you well during your visit. We look forward to seeing you again!

March 22, 2019

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Employee Rating

Great Service Department Joe Mistretta was great, he helped me with my issue, I felt he went above and beyond. He was very professional and pointed out some things I was not a More

by bodywork13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

Sarant Cadillac responded

We're thrilled to hear that! Thanks for bringing your issue to us, we're always happy to help. If you need anything in the future, just let us know.

March 22, 2019

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Employee Rating

Could not find my wheel and tire agreement. Bill was able to get me a copy of my agreement, even though he was not here when I leased my Escalade. And my salesman was Howie mead, who is no longe More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Darlene Bonilla

Mar 26, 2019

Sarant Cadillac responded

Thank you for your feedback, Andrew. We appreciate you letting us know that Bill was able to get you your agreement and everything went smoothly. Let us know if you need anything in the future, have a great day!

March 14, 2019

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Employee Rating

Service lights Over the weekend, 5 service messages appeared, for no obvious reason to me, I was scared. Monday morning, I called Sarant service and they advised me More

by PATHOBSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2019

Sarant Cadillac responded

Thank you for sharing! We are glad to hear that Joe and our team were so helpful with your service experience. Let us know if there is anything else that we can help with!

March 13, 2019

Dealership Rating
Employee Rating

Dealer is fine, service is very good I have nothing bad to say about Sarants service, except they never have loaner cars when they are needed, and the price of what should be simple repai More

by IHB63061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2019

Dealership Rating
Employee Rating

Superb! Always professional always courteous. Treated special and takes wonderful care of my vehicle. Always easy to make appointments. Treated with respect More

by BECKERE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Mar 13, 2019

Sarant Cadillac responded

Thank you for the review and a special thanks for your continued business with us! We strive to provide this kind of service for our guests and we're delighted to hear we could accomplish that with you. Please be sure to let us know if there's anything else we can do for you!

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