Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 91

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 09, 2019

Dealership Rating
Employee Rating

Maintenance and broken mirror I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in a More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2019

Sarant Cadillac responded

Thank you so much for your feedback and recommendation! We are very excited to hear that you had a great experience with Joe and that he was able to resolve your issue! We look forward to seeing you again soon!

March 09, 2019

Dealership Rating
Employee Rating

Awesome experience Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... More

by RTUCCILLO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2019

Sarant Cadillac responded

Thank you so much! We couldn't be happier to hear that you had a great experience with Joe during your last visit! We appreciate your feedback and look forward to seeing you again soon!

March 09, 2019

Dealership Rating
Employee Rating

One of the Family. My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However More

by DGJENKINS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2019

Sarant Cadillac responded

Thank you so much for you feedback! We are excited to hear that you are always treated well and have had good experiences with us! We will do our best to figure out why that pesky engine light keeps coming on and will hopefully have that resolved during your next visit! We look forward to seeing you again!

March 05, 2019

Dealership Rating
Employee Rating

Engine light warning Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back More

by MIKETDNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Maurice Pereira

Mar 07, 2019

Sarant Cadillac responded

Thank you so much for your positive rating. We apologize that you are experiencing issues with your engine warning light coming on. If you continue to have issues, please reach out to our service team. We would be happy to help assist you!

February 28, 2019

Dealership Rating
Employee Rating

Great as usual Sarant has a curtious and efficient service dept. that i am very pleased with. It is also a hassle-free experience and things are done in a timely man More

by DOCKRINSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano , Teresa Gunshinan, Bill McCardle, Heidi McGough, Maurice Pereira

Mar 04, 2019

Sarant Cadillac responded

Hi, thank you so much for the kind words about our service department! Those are definitely our top goals at Sarant Cadillac, and we're so pleased you had a pleasant experience!

February 28, 2019

Dealership Rating
Employee Rating

Excellent and professional service I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to More

by Joanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle, Dennis Cameron

Mar 01, 2019

Sarant Cadillac responded

That's great to hear! Thank you so much for your feedback! we are excited to here that you had such a great experience with us and look forward to seeing you again!

February 27, 2019

Dealership Rating
Employee Rating

more thansatisfied the entire experience was great prompt service pleasant atmosphere extremely courteous serviceperson detailed explanation of problem very little wait More

by jimmattel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Mar 01, 2019

Sarant Cadillac responded

Thank you so much for your feedback and recommendation! We are excited to hear you had such a great experience with us and look forward to seeing you again!

February 25, 2019

Dealership Rating
Employee Rating

Maintenance Easy professional and accommodating. I wasnt inconvenienced or had any problems. I couldn’t pick my car up until after hrs and they understood and ac More

by DANIELLEGOVER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2019

Sarant Cadillac responded

Thank you for the 5-star review, Danielle! Our team is glad you had such a great experience with our service team. We look forward to serving you again!

February 24, 2019

Dealership Rating
Employee Rating

Very Professional & helpful!!!! Anthony & Joe are friendly, helpful and the reason for my repeat business at Sarant. They always pay attention to my needs & make me feel important. I More

by arnold789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Soriano

Feb 26, 2019

Sarant Cadillac responded

This is what we strive for! Thank you for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

February 23, 2019

Dealership Rating
Employee Rating

battery wasn't holding charge Replaced battery with no problems. Completed work in a reasonable period of time. Explained how certain electronics can put a drain on the battery whe More

by SarantCustomer
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

...
91
...

Dealership Inventory (105 Vehicles)

used 2023 Cadillac XT5 car, priced at $31,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $33,900
2023 Cadillac XT5
used
Crystal White Tri-Coat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $68,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
used 2023 Cadillac CT5 car, priced at $30,900
2023 Cadillac CT5
used
Black Raven exterior
Automatic
Rear-wheel Drive
used 2023 Cadillac XT6 car, priced at $36,900
2023 Cadillac XT6
used
Silver Metallic exterior
Automatic
All-wheel Drive