Excellent service! Vehicle was completed within the time quoted and service representative did a great job. The check in and check out were quick and professional. Appreciated the car wash - looked amazing. I highly recommend both the sales and service department.
Other Employees Tagged:
"Best car buying experience I've ever had."
Josh is pleasant, helpful, and great at follow-up. I truly can't say enough about how positive our buying experience was with Josh. He certainly deserves 5 stars. The dealership is also very friendly and helpful. I would definitely go back and also recommend the dealership and especially Josh as a salesperson.
"Great service from Josh!"
- NC & PPV in Burlington, VT
My wife and I had a great experience with Josh Cousino at Heritage. This is the second time we've bought a car from this dealership, and both experiences have been great. Josh is super helpful, knowledgeable, friendly, and hands-off (I've never received a hard-sell at Heritage). He listens to what you want, and then helps you find it. Simple as that.
Nothing but positive things to say. We love our new (new to us, anyway) car, and would not hesitate to return to Heritage and work with Josh in the future.
Zack in financing was also great -- overall, a positive experience. Good people at Heritage.
"Heritage makes buying a vehicle non-stressful!"
Josh Cousino was exceptional to work with! I cannot thank him enough for all the time he has spent with me answering my every question with ease! He is a great guy that just wants to see his customers happy! I have already referred others to him and they have not only purchased vehicles from Josh, but raved about what a great guy he is! I Definitely recommend Josh to anyone who has ever had a bad experience with any other dealership or salesman, he makes a stressful situation easy! Thank you Josh!
"This was a great car buying experience. "
Josh was very knowledgeable about the vehicle I was interested in. He answered all of my questions to confirm my choice of a Corolla iM. Everyone I came in contact with at Heritage made my car buying experience a pleasurable event.
"First car buying experience!"
I had a very positive first car buying experience with Josh! He was friendly and informative. I would highly recommend reaching out to him if you're looking for a new vehicle.
"Second time buyer second time SATISFIED "
Josh was the first salesperson I dealt with at Heritage Toyota. He listened to my needs and had knowledge of the car I had chosen with the various packages.
So when I saw the new vehicle and wasn’t even in the market for a change it just made sense to find Josh again. It once again was a great experience. He is nice and personable and makes the process smooth. He has my attention and the next car will be from him. Thanks Josh
"Very pleasant and quick service."
- Jonathan Holden
Josh and Jim were extremely pleasant and helpful to work with. They made the process of trading in my old truck to lease a new one almost effortless!! I highly recommend Heritage Toyota for all your automotive needs!
"These are the people you WANT to do business with!"
- Chip Tremper
Worked with Josh Cousino on a new Tacoma. First of all, he's a NICE guy ...., no pressure, very knowledgeable, and he LISTENED. Very patient, answered all my questions, (no matter how mundane) and was honest when he didn't know the answer & went & looked it up. Very fair, I feel like I got a great deal, in fact the whole staff were genuinely friendly & helpful. It's clear they wanted to earn my business, and that ethic seams to permeate the whole team. Professionals with integrity is how I'd sum up this dealership. Well done! Chip Tremper, St. Johnsbury, Vt.
Other Employees Tagged:
, The service dept. for getting my new tires on for early pickup during a blizzard !!
"Enjoying my RAV4"
Since my last purchase had been 13 years ago (2005 Toyota Matrix), I had a lot of questions. Josh patiently answered all my questions and brought me up to speed on all of the new features for both the LE and XLE versions on the RAV4. I got the XLE and am very happy. Best fun feature is the moon roof.