"Awesome, stress free experience"
My wife and I stopped by the dealership to test drive the new 2018 Grand Cherokee. Long story short, we drove one home. Thanks to the awesome Franklin Jeep team for all of their help and for getting us the best deal possible.
"The best car buying experience I ever experienced "
My credit is poor, my income is low and when everyone else turned me down or wanted a big down payment these guys helped me out. They worked just as hard for me if not harder than if I’d walked in with gold on my fingers and cash overflowing. From my pockets. So they gave me the fresh start and benefit of the doubt. I walked away with a brand new vehicle. I love it.
"Very helpful and responsive. Never felt pressured."
- Steve Roche
Hannah Keagle was very familiar with the Jeep product , friendly and able to get me exactly the product I wanted with the features I desired. Jordan took several minutes with me when I took delivery of my new Jeep to walk me through several features and operational procedures.
"Positive and well-coordinated sales effort. Very efficient."
Matt is a personable, reasonably assertive sales person, who knows the inventory as well as the operations and financial necessities for a sale. He is able to make useful comparisons between these products and those of other dealerships, and highlights the features that will be most useful and appealing to a customer. He began the sales session by asking how I would use the product, an instant indicator of good interpersonal and sales expertise. Overall, a well-considered and customer-focused approach to sales.
"Great customer service!"
Stephan was great! Very personable. Spent many hours working with us on deciding what Ram truck was going to be the best fit for us as a family. Josh did a great job in Finance. Service department was unbelievable when I brought the truck back in to check on the tires. They put four new tires on in less 50 minutes, out the door! Never had a Service Department do that before. Check this dealership out!
Other Employees Tagged:
, Annette and Seth in Service. Very personable, thank you for chatting!
"i got the jeep i wanted."
Franklin Tennessee Chrysler Dodge Jeep. I have them 5 stats because they are very nice, got me the best deal they could, and work with my budget