Josh Alvarado
Josh Alvarado at Van Nuys Chrysler Dodge Jeep Ram

Josh Alvarado

Sales Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

4.1
339 Reviews
4.1

339 Reviews

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339 Reviews of Josh Alvarado

April 15, 2024

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The service was so helpful and much quicker than I had expected it to be! More

by dorashamooil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! We are glad that your service experience was top-notch and quicker than expected.

April 03, 2024

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My experience with the dealership was fantastic. They completely took care of my car without any charge. I would highly recommend this place. More

by PEABODY864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elisa Zamora Villareal , Jesus Ibarra, Payman Arjang

Apr 04, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a fantastic experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thanks for recommending us, we appreciate your support!

March 02, 2024

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Employee Rating

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No
Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

December 29, 2023

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Good service I got a Uber ride home that I appreciated. Benny was very helpful thank you More

by sandarae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Rene Robles

Jan 02, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Sandarae, we are thrilled that you received excellent service from Benny and the Van Nuys Chrysler Dodge Jeep Ram team. Thanks for sharing and leaving a five-star review!

December 13, 2023

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worsed dealership ever Ana from sales is horrible and it took a month to get a second key and the management suck they’re good at getting you to sign after that everybody washes their hand once the sale is More

by CARMELO_RUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Armenak Galstyan, Mike Asatryan, Badie Audish , Walid Benterki, Alex Klaumenzer, Rene Robles, Rayan Saab, Jonathan Schwartz, Ana

Dec 18, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Carmelo, I'm really sorry to read about your experience. We aim for excellent customer service and it seems we fell short in this instance. It's important that our customers feel valued even after the sale is completed so hearing otherwise is concerning. If you're open to discussing this further, please reach out directly at your earliest convenience - I'd like to help make things right if possible. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

December 07, 2023

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This dealership is awful. These people are absolutely the lowest xxxx liars. DO NOT EVER GO TO THIS DEALERSHIP. 100% LIES. RUN FOREST, RUN AWAY. I am handicapped, I call More

by No
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

November 06, 2023

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I went to this dealership to see what my options were on trading in my car and possible getting a new one. After looking at all their stock nothing was really popping out to me. I finally saw something that More

by Billy.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rene Robles, Salesman named Efrain

Nov 14, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Billy, I'm really sorry to read about your experience. It's important that our customers feel heard and respected during the entire process of purchasing a vehicle, so it's concerning to learn we've missed the mark here. We certainly don't want anyone leaving with such feelings or experiences as you describe. Please reach out directly if you're open to discussing this further - we'd like an opportunity to make things right for you. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

October 29, 2023

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This is my second purchase at this dealership. Rashan, Selena, Josh, Moe and Hassan were all great to deal with. All of the employees there were very courteous and while I was waiting at least fiv More

by JeepGurl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rene Robles, Rayan Saab, Hassan, Rashan, Selena, Moe,

Oct 30, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that our team at Van Nuys Chrysler Dodge Jeep Ram made your second purchase a great experience! It's wonderful hearing how Rashan, Selena, Josh, Moe, and Hassan all went above and beyond. We appreciate the recommendation - happy driving in your new vehicle!

October 27, 2023

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Told them what I wanted and how much I wanted to pay and they made it happen. No headaches, no stress at all. This by far is the #1 jeep dealer around. If I could give more stars I would⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by DRDoghouse1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Badie Audish , Walid Benterki, Juan Del Rio, Alex Klaumenzer, Raed Malaeb, Rene Robles, Rayan Saab, Jonathan Schwartz

Oct 27, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know we could make your car buying experience stress-free and enjoyable at Van Nuys Chrysler Dodge Jeep Ram. Your extra stars are much appreciated! Thanks for choosing us as your #1 dealer, happy driving!

October 03, 2023

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Employee Rating

Pushy staff who falsely advertise. When you finally buy a used car they only give you one key. saying ‘that’s what happens when you buy a used car’. i very much doubt they would have s More

by chelle cross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Celina

Oct 06, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Chelle, I'm sorry you're feeling disappointed by your experience. We strive for transparency and fairness in all our dealings, so it's concerning to see we've left the wrong impression. If you're willing, please reach out directly so that I can address these issues properly and work towards restoring your trust in us. Thank you, Raed Malaeb - General Manager - raedm@vannuyscdjr.com - (818) 787-0800

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