"Excellency of business "
Where to start with! Ron, Joel and Damon Wilson succeeded of making the greatest deal and they went through all the details with me, gotta say it, I’m a returning customer with pride I say that NWMS definitely ROCKS! Guys over here actually place so much efforts to make things flow up to the consumer liking and they never failed to make me feel lost the second time, I highly recommend them to anybody who needs to find a dealer to trust.. they’re 100% worth to do business with and not to forget to mention Josh as well he on the other hand as you go to the last stage would go over everything as well to check if you’re fully satisfied with what you’re getting. A car, truck or any ride you want the place is NWMS shout out to Damon Wilson, Joel and Ron the people who made it the impossible possible. Thank you guys
"Friendly, no pressure"
We talked with Chris Price about a convertible Chevrolet Camero and went for a test drive. Chris was friendly and helpful. The test drive was pleasant and the paperwork was easy.
"Overall a great experience!"
A good friend recommended Northwest Motorsports, Inc. because of their fair pricing and willingness to deliver the vehicle to a closer location. We live in Central Oregon and Cody and Conor were very accommodating. They drove 2 1/2 hours to meet us half way for the purchase. They were both friendly and professional. We got financing through a local credit union due to better rates, but Joshua in financing was also very helpful. Thank you to all for a pleasant experience. We would recommend Northwest Motorsports, Inc. to friends.
Great experience they drove the truck over from another dealership 4 hours away. Over all experience was easy and smooth. Thanks Chris for the great truck buying experience.
"Great car, good experience "
The vehicle was extremely clean and well represented in the photos online. When I called to make sure they still had it, Ernie answered the phone and confirmed that they did. He had it ready for a test drive when I came by to look at it. His manager Ron called me to confirm I was coming and texted me the address, which was helpful because I’m not familiar with Puyallup. The dealership is nicely kept up and the employees were friendly.
Ernie was pleasant and easygoing. He knew how to use most of the features in the car except the hands free liftgate. He couldn’t really confirm that it had this feature and it wasn’t working or if it didn’t have this feature. From my research on the car after I purchased it, it does seem it has the feature, but we can’t get it to work either. Really a minor thing, but it would be nice to get it working.
I had my dog waiting in my car, and even though I’m pretty sure Ernie is allergic, he told me to bring the dog in with me while we talked about the car. That was thoughtful.
I hate car negotiations, and sorry to say I hated this one too. Not because anyone was a jerk, but because they wouldn’t come down at all off the sticker and didn’t give me much for my trade in. Exactly the same thing every other person complains about at every other dealership everywhere. Ever. But, I wanted the car, and the price wasn’t horribly unfair, so I bought it.
Josh in Finance was very knowledgeable and signing the docs electronically was nice and less cumbersome than printed out paperwork. I had personalized plates on my car that they confirmed several times I wanted to transfer to the new car. I still just got new plates in the mail. Frustrating, but I texted Ernie and he assured me it was an error and they are taking care of it now.
I have dealt with the NWMS dealerships in Everett before, and was never going to go back because they were awful. They couldn’t find the advertised truck we wanted to look at and sent us to two other locations and no one ever found it. Then they just blew us off. This dealership in Puyallup was much easier and more pleasant to deal with. Plus it’s a great car.
"Say the least. Amaze"
Great, knowledgeable staff, no pressure sales, start to finish great communication and explanations. I would highly recommend to friends and family. Would come back again.
"Great Experience "
Thanks to Chris and Rory for getting me into a truck a am very pleased with. And a pleasant experience and short time waiting thanks to josh in finance and the manager bill. All in all would recommend this dealership to anyone
"Subaru club "
Solid crew here at NWMS Joshua and Damon stayed late and made it happen for me super nice and professional will definitely recommend and be back in the future thanks for everything
"Best car buying experience "
Totally taken care of today, they helped find the perfect car for us at the best price possible. Worked with us to trade in our existing vehicles and gave a great rate. Thank you!
"Perfection at its finest "
Since I walked NWMS door I’ve felt that I was home, the customer service was excellent.
Joel and Josh made every single detail clear to me then went whatever I needed to know about my car, I highly recommend this dealership for anyone who’s planning to get a car with some options already in mind because with all honesty they would make it work no matter how difficult you might think it is they’d make it as easy as possible to make you feel completely confident and comfortable buying your next car and that is at NWMS a place you’d not regret making business with, keywords ( integrity, customer service ) #Joel#Bill#Josh thank you guys it has been a pleasure :)