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Juan Buentello
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Juan Buentello | Page 26
Service Advisor
Access Ford of Corpus Christi
3680 U.S. 77 Access Road
Corpus Christi, TX 78410
663 Reviews
Dealership Experience
25 yrs, 4 mos
Industry Experience
25 yrs, 4 mos
Languages Spoken
English
Spanish
663 Reviews
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663 Reviews of Juan Buentello
June 16, 2022
Poor management currently. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. More
by none3
Verified CustomerOther Employees Tagged: Jack Bolster, Rick Lerma, Terry Harris, Luke Person, Diana Castillo, George Gonzalez, Adam Ayala, JR Velasco, Nichole Harris
Helpful 
June 14, 2022
These people tried to overcharge me. I needed recalls worked on, and they said some of my recalls weren't vaild because the "codes" of the car didn't display the same information. There I needed recalls worked on, and they said some of my recalls weren't vaild because the "codes" of the car didn't display the same information. There is clearly something wrong with the transmission (part of a serious recall/settlement), but they didn't bother to check that. The car has numerous recalls but for some reason they only wanted to check one of them. For a canister purge valve and an O2 sensor, I was being charged over $1,000 in labor fees and over $180 for a diagnostic. They went down on the price after being called out on it, which is still ridiculous because recalls should be free of charge anyway. I just got my car back after nearly a month of dealing with these clowns and after ONE trip to the grocery store...my check engine light came right back on. Other than being able to drive now, the car still behaves as if I never took it in. Not only does this place overcharge, they are a bunch of liars and they rarely answer their phone. I will not be going back to Access Ford in Calallen. Terrible service. More
by USERNAME3454
June 13, 2022
Dealership is great and the salesperson was very helpful and professional. Servicing can be slightly rude and pushy. When asked for timeframes or assistance I was provided with little to no information. Ser and professional. Servicing can be slightly rude and pushy. When asked for timeframes or assistance I was provided with little to no information. Service member attitudes seems at time as if they don’t want to be there and tends to push customers away. Overall 3/5 on experience with servicing. More
by Aaron
Other Employees Tagged: Jacob Chavera
June 10, 2022
Got an oil change and tire rotation done. Next day I got a nail in my tire and find out that Lincoln claimed to check my tires and said they were in good condition however when I got the nail Next day I got a nail in my tire and find out that Lincoln claimed to check my tires and said they were in good condition however when I got the nail fixed the very next day at they tire place they said my tires were bald and needed new tires. Very disappointed that Lincoln didn’t check my tires like they said they were going to the day before. Bad customer service as well. Will no longer be getting my car serviced at this location. More
by Vicha
June 01, 2022
Will never do service here ever again! ! Was the worst experience I’ve had! My car was brand new and I caused damage went to were I bought it and it’s still damaged ! Was the worst experience I’ve had! My car was brand new and I caused damage went to were I bought it and it’s still damaged More
by kaitlin.pectol
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