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Juan Buentello
Juan Buentello at Access Ford of Corpus Christi
Refer Me

Juan Buentello | Page 9

Service Advisor

Access Ford of Corpus Christi

3680 U.S. 77 Access Road
Corpus Christi, TX 78410

Contact Me
4.3
663 Reviews

Dealership Experience

25 yrs, 4 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.3

663 Reviews

Write a Review

663 Reviews of Juan Buentello

July 17, 2023

Dealership Rating
Employee Rating

Great service and pleasant service. Concerns were addressed with feed back on items that would need replacing soon. More

by BOWFLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Jul 18, 2023

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 15, 2023

Dealership Rating
Employee Rating

Great service and atmosphere probly would of went quicker if I had known ur were now accepting appts. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ladies at the service counter

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Jul 16, 2023

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 14, 2023

Dealership Rating
Employee Rating

Access Ford has been there for me for many years and has always done a good job on the vehicles they have serviced for me. More

by HFBesosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Lerma

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Jul 15, 2023

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 13, 2023

Dealership Rating
Employee Rating

Great customer service as always in all arreas Thank you for always assisting me Thanks More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Jul 14, 2023

Access Ford of Corpus Christi responded

Hi Tony, It was a pleasure to work with you here at Access Ford of Corpus Christi. We appreciate the review and hope to see you again soon.

July 11, 2023

Dealership Rating
Employee Rating

This service center is excellent in everything they do for our cars every time we have taken out cars there. We highly recommend them for all auto service. More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

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Jul 12, 2023

Access Ford of Corpus Christi responded

Hi Bren, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Access Ford of Corpus Christi.

July 10, 2023

Dealership Rating
Employee Rating

Juan was very helpful and knowledgeable about the service that was being done on my vehicle More

by JENBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Golden Gonzales, Adam Ayala, JR Velasco , Adam Rodriguez

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Jul 10, 2023

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Jen. Thank you for the five-star rating. We're glad to hear that you found your experience with Juan to be a positive one. We appreciate your business and hope to see you again soon. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 10, 2023

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Employee Rating

Your dealership is very good. They go out of their way to help their customer. I had a car rental and they helped me take care of renting the car. They called the rental company t More

by KOHUTEKJUDY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Access Ford of Corpus Christi responded

Thank you for taking the time to leave our service department a five-star rating. Thank you for choosing Access Ford Lincoln of Corpus Christi; we look forward to having you as a valued customer for many years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 10, 2023

Dealership Rating
Employee Rating

They don’t have rental for my MKC that can catch fire at any time. Very nerve racking that you would put your customer safety first. Very disappointed. More

by RENNIEJ017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Jul 12, 2023

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco Rvelasco@lithia.com 325-793-3028 General ManagerRennie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

July 09, 2023

Dealership Rating
Employee Rating

The service was fast however I felt like the price was a little high. I got a quote for less money that included parts from another dealership. Guess I should have shopped around first. More

by SMYERS1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio

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Jul 10, 2023

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 04, 2023

Dealership Rating
Employee Rating

Car was fixed and serviced. Air conditioner issue is resolved. Great service and good folks. More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trent Marks

Helpful
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Jul 05, 2023

Access Ford of Corpus Christi responded

Bren, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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