Justin Auchter
Justin Auchter at Cowboy Toyota

Justin Auchter

Service Drive Manager

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

5.0
197 Reviews
5.0

197 Reviews

Write a Review

Dealership Experience

9 yrs, 7 mos

Industry Experience

29 yrs, 11 mos

197 Reviews of Justin Auchter

March 30, 2024

Dealership Rating
Employee Rating

Fixed my issue - actually found the issue and took care of it. Super pleased it is resolved More

by Kmrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 18, 2024

Dealership Rating
Employee Rating

David was very attentive and helpful. His patience made the car buying process go by easy and smoothly. More

by jackymedellin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud , David Ruiz

Mar 19, 2024

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience!

March 16, 2024

Dealership Rating
Employee Rating

Justin was prompt when I drove into the dealership. He made sure I had the proper forms for my state inspection before we started. Overall, he delivered great customer service. More

by rgleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota, we look forward to having you as a valued customer for many years to come!

March 15, 2024

Dealership Rating
Employee Rating

Justin is great. Always super helpful. Bob Cannon runs a great dealership. everyone is super professional. More

by DML12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Cowboy Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Cowboy Toyota!

March 12, 2024

Dealership Rating
Employee Rating

I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

March 12, 2024

Dealership Rating
Employee Rating

My last visit to cowboy Toyota car services was outstanding. I was treated with respect and the work done and experience was more than efficient. I felt cared for and did not had any issues with an More

by fcepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Carrasco

Mar 12, 2024

Cowboy Toyota responded

Thanks for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

March 10, 2024

Dealership Rating
Employee Rating

I was very impressed that the service manager came out to get service on my suv started instead of waiting until my adviser was available. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer

Mar 10, 2024

Cowboy Toyota responded

Thank you, Pam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota!

January 27, 2024

Dealership Rating
Employee Rating

I came in to drop off my vehicle. My assigned service manager wasn’t available, so Harveen helped me immediately. Justin explained all my vehicle issues and was so nice and helpful. T More

by devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Cowboy Toyota responded

Thanks, Devon, for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

December 14, 2023

Dealership Rating
Employee Rating

they always get me in and out the door quickly when i bring in my Rav 4 for an oil change More

by william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Cowboy Toyota responded

William, thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2023

Dealership Rating
Employee Rating

Great serivce, helped me find the perfect car for my budget. We bought a new Car! More

by Christopher Parker
Recommend Dealer
Yes

Other Employees Tagged: Alec Sutherland

Nov 16, 2023

Cowboy Toyota responded

Thank you so much for choosing Cowboy Toyota! Congrats on your new purchase, Christopher, and let us know if we can be of any more assistance!

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