"Very courteous and professional"
For the last 1.5 weeks I've been visiting dealerships to find the right vehicle for my daughter. Johnson Lexus was the only dealer willing to work within my financial parameters without pressure or haggling. Replies to my inquiries were very timely. The vehicle was detailed and ready upon my arrival along with a thorough review of features. There was one discrepancy about the vehicle based on the internet description, and the dealership owned up to the fact and made good on selling price without hesitation. Dealership accepted my trade-in vehicle offer site unseen without any pressure. This was a major selling point for me. Very pleased with the courteous staff.
Other Employees Tagged:
Daniel ? Financial side
"Justin BOWDEN gets it done"
Justin BOWDEN made it happen where many couldn't!!!! go down to Johnson lexsus of Durham ask for justin he is the man to see never in my wildest dreams would i think i could drive a brand new car off the lot ,because i had alot of issues and credit was one but where every one else either said i think i can or i didn't get FINANCED Justin BOWDEN made it happen can't thank him enough JUSTIN
The staff is super responsive. Went in with a challenging deal, and Justin made it happen. Great staff, great facilities, great cars. Highly recommend this dealership
We bought a certified pre-owned Lexus and obtained financing from the dealership, and were amazed not only at the deal we got, but also quick the process was. We were in and out with our new car by lunchtime that day! Justin was wonderful, very professional, and he took care of everything from start to finish, with no hiccups during the process. Highly recommend!
"Great Experience "
Justin was very fair and great to deal with. Service is fantastic at this dealership. I highly recommend working with Johnson Lexus. It was a very good experience.
"Excellent buyer experience "
When I came to Johnson my intention was not to buy a vehicle from this dealership. However I was introduced to Mr. Bowden who was very knowledgeable about the vehicle that I was inquiring about. He also made me feel very comfortable and confident that I was making the right choice. The price for the vehicle was very competitive and caused me to change my mind about doing business with Johnson Lexus. I was.very impressed by the professionalism and caring attitude of your sales staff.
"Very patient and very friendly."
- Tsai, hailung12
Justin is an excellent sale person. He was very helpful and patient when we selected the car and options. I would buy another Lexus next time again .
"superior used car buying experience"
My wife and I wanted to replace our current car with a used vehicle that was relatively new but much less expensive than new. Justin worked with me to help us verify the equipment we desired, see how it worked before purchasing, and finding the color and trim choices that we wanted. And we found it in a CPO vehicle so we had a large comfort factor about the purchase.
Definitely a good buying experience.
"New Purchase Lexus RX350"
I went to Johnson Lexus in Durham with plans to purchase a certified preowned 2016 or 2017 RX. The pricing was so great that I walked away with a new 2018 Lexus RX 350. I credit Justin Bowden with changing my mind to purchase the newer model. Joe Huntley sweeten the deal with an excellent value on my trade in. He remembered me from my last purchase and was familiar with the service record of my 2011 LS460. I must also mention Amber Harris. She was handling the service of my LS460 and connected me with Justin, when I expressed an interest in purchasing a new car. Even though she was on the service side, she was there to help in any way I needed. The car is a beauty, but the superb customer service is the real reason that I keep purchasing and servicing my car at Johnson Lexus. Kudos to your team!
"Lovin’ my new car! "
Justin was great! He was very informative and patient with me. This is my 2nd Lexus ...I don’t see myself driving anything but Lexus,??