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Start your review of Justin Bowen.
Justin Bowen
Justin Bowen at Nalley BMW
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Justin Bowen

Service Advisor

Nalley BMW

1606 Church St
Decatur, GA 30033

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2 Reviews of Justin Bowen

January 29, 2020

Dealership Rating
Employee Rating

"Superior Customer Service"

- ivoryds295

Jason was outstanding in keeping me informed on the progress of my vehicle while being service. He was very helpful and very knowledgeable about my vehicle. Jason I truly appreciate the dedication and hard work. Your dedication to your customers is great reflection upon you and the BMW community. Job well done. Dewayne Ivory

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Recommend Dealer
Yes
Jan 30, 2020

Nalley BMW responded

ivoryds295, we are delighted to see this rating! Have a great day!

January 21, 2020

Dealership Rating

"Horrible Service Department"

- Florida Gators

I've been calling for 3 weeks leaving messages for my service advisor. I've let messages again today for the service manager. No return call. I called again late today. Got the advisor, he gave me the run around. I had an oil leak and an air conditioner leak inside my car. I paid them thousands of dollars and these problems were not fix correctly because I'm having the same issue. All they want to do is sell you new tires at each visit. I left another message at 5:30 today for the service manager and general manager. I'm calling the news stations next. This is horrible. I will never buy another BMW. I love my car but hate the customer service. Every time I go I get a new advisor. They cannot keep employees. I also left a message for the GM Marlin. Let's see if anyone calls me back.

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Recommend Dealer
No

Other Employees Tagged: Alex Baldwin, Kelvin Maldonado , Several more can't remember all names

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