Justin Burke

My car was taken for an oil change on time and returned to me within the time promised. to me within the time promised. More

by Italiannanapapa Verified Customer Verified Customer

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Have been treated with courtesy by everyone at the dealership, any concerns or questions were answered and explained dealership, any concerns or questions were answered and explained More

by MCSWEENEY.PATRICIA Verified Customer Verified Customer

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Awesome no problems at all’ very nice staff felt the experience was easy and professional experience was easy and professional More

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The second I paid for the used car in full, I wish I just took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected took the refund they offered just a few days later. All the promises they made were tossed aside as they failed to deliver the car on time, expected me to buy 4 new tires because they couldn’t find the correct brand to replace the flat (which my mechanic found the nail in), and gave me the car without detailing, so the inside was never professionally cleaned and none of the scratches were buffed out. With all of this they admitted they messed up and even cut me a $300 check to just make me go away, but the delays in delivery forcing me to Uber and the professional cleaning I’ll have to do, costs much more than $300 and they know it. So essentially once I paid for the car in full, they stopped helping me or standing by their promises, and after enough pestering from me they gave me $300 to essentially go away. The only reason I never took the refund was the car was in that good of mechanical condition on it’s own (driven in the South so no rust and low miles), if anything the car sold itself and all they did was give me reasons not to buy. Go literally anywhere else, or risk the same nightmare that I suffered for 3 weeks and never got resolved More

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Excellent experience in sales, I didn't buy because of the lack of inventory. However, when inventory starts coming back will definitely be back. They didn't have any market adjustments and were charging the lack of inventory. However, when inventory starts coming back will definitely be back. They didn't have any market adjustments and were charging a fair price for the the market conditions. More

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Terrible communication with their employee's and especially their customers! They offered a car to me for a price (they didn't ask for a deposit) and later that day took a deposit from someone else especially their customers! They offered a car to me for a price (they didn't ask for a deposit) and later that day took a deposit from someone else and SOLD the car without communicating anything to me. I called and text the manager multiple times all day and no response. Just an overall bad experience and they don't treat their customers well. I received a simple "sorry the car is sold" text... not even a phone call to apologize and explain what happened. POOR SERVICE. MANAGERS INCLUDED More

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I don't often write reviews but I had such great service at Lannan Chevrolet that I felt I had to. I was looking to buy a used car. The young man who took care of me was Justin Burke. He couldn't have been at Lannan Chevrolet that I felt I had to. I was looking to buy a used car. The young man who took care of me was Justin Burke. He couldn't have been more helpful. I told him what I wanted to spend per month and what I was looking for. He found me a beautiful car with more options than I thought I could even get. The day I picked my car up he was so patient when he explained all the features that my new car had. So if you're looking at buying a new car I highly recommend you see Justin @ Lannon Chevrolet in Woburn. More

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Excellent customer service. I leased a car from them and they are always very accommodating when I come in for regular maintenance. Great experience. Will return for more business in the future. they are always very accommodating when I come in for regular maintenance. Great experience. Will return for more business in the future. More

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The process of buying a car can be daunting but my experience was completely hassle free! I dealt with Justin Burke for the lease of my new Equinox and from start to finish the entire process was seam experience was completely hassle free! I dealt with Justin Burke for the lease of my new Equinox and from start to finish the entire process was seamless! He was very thorough, polite, knowledgeable, honest, responsive and professional. He was not pushy and made the entire process easy. I would highly recommend him to anyone looking for a new or used car and will definitely be back in the future! More

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Honest! After being at a different dealership, I landed at Lannan Chevrolet in Woburn and thank goodness for that! Kristin, Dave and Justin made my leasing e After being at a different dealership, I landed at Lannan Chevrolet in Woburn and thank goodness for that! Kristin, Dave and Justin made my leasing experience almost seamless. I talked to Kristin on the phone and explained exactly what I was looking for and she and Dave made it happen within a couple of hours. Justin closed out the deal when I got there that evening to sign all my paperwork and off I went in my brand new vehicle. I felt comfortable with all three, they were sincere and honest throughout the whole process. I highly recommend Lannan to anyone looking to purchase or lease a vehicle. More

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