Justin Fernandez
Justin Fernandez at Garden Grove Kia
Refer Me

Justin Fernandez

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

Contact Me
4.8
152 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

152 Reviews

Write a Review

152 Reviews of Justin Fernandez

April 11, 2024

Dealership Rating
Employee Rating

They provided a friendly service and communicated well. I appreciate the work that was done. More

by cjneichez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mcgregor

Apr 11, 2024

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia for your service needs! We appreciate your five-star review.

March 19, 2024

Dealership Rating
Employee Rating

The person that helped us was very helpful in answering all of our questions and making sure all of our needs were attended. More

by gabriela2284.ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Garden Grove Kia responded

We're so glad to know that our team at Garden Grove Kia was able to assist you effectively and answer all your questions. Thanks for the positive feedback!

March 19, 2024

Dealership Rating
Employee Rating

service was good, lounge room was comfortable and TV was helpful. wished there was a cookie or bagel to soothe our stomachs. More

by tsao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Garden Grove Kia responded

We're glad to know you found our service good and the lounge room comfortable at Garden Grove Kia. We appreciate your suggestion about providing snacks - we'll certainly take it into consideration for future improvements!

February 01, 2024

Dealership Rating
Employee Rating

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

January 10, 2024

Dealership Rating
Employee Rating

The finance team was very knowledgeable, they were able to accommodate my needs based on my preferred payment. More

by connie.tmed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

Jan 10, 2024

Garden Grove Kia responded

Connie - We're glad to know our finance team at Garden Grove Kia was able to meet your needs and provide you with a satisfactory experience. Thanks for sharing this positive feedback and enjoy your new vehicle!

January 04, 2024

Dealership Rating
Employee Rating

They are courteous and fast! ! They had a very nice waiting area set up. I settled down to do some work on my computer but they brought my key in no time. The work was completed More

by JULIYJKIM
Recommend Dealer
Yes
Jan 05, 2024

Garden Grove Kia responded

We're glad to know you had a speedy and pleasant experience at Garden Grove Kia! We always aim for efficient service. Thanks for your kind words and see you next time!

December 12, 2023

Dealership Rating
Employee Rating

Their service was excellent and quick and got my oil change finished within less than an hour More

by Yohan Shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Garden Grove Kia responded

Yohan, we are happy that your service visit was quick and satisfactory! Thanks for stopping in at Garden Grove Kia and leaving us a five-star review.

November 21, 2023

Dealership Rating
Employee Rating

I like the way that Justin anf Kia of garden grove treated me and my dad because they Good respectful and fast More

by rclover32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Nov 22, 2023

Garden Grove Kia responded

We're glad to know that you and your dad had a positive experience with Justin at Garden Grove Kia. We always aim for respectful and efficient service! Thanks for the review!

November 07, 2023

Dealership Rating
Employee Rating

Justin & Giovanni from the finance department were amazing, definitely went above & beyond for me & I greatly appreciate it. More

by juneshiaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke , Giovanni (finance dept.)

Nov 07, 2023

Garden Grove Kia responded

We're so glad to know that Justin and Giovanni from our finance department were able to go above and beyond for you at Garden Grove Kia. Your appreciation means a lot!

October 13, 2023

Dealership Rating
Employee Rating

I am pleased with the car that I bought, but am disappointed in how quickly the service levels changed at the dealership. Justin and the rest of the team were eager to do anything to make a sale, b More

by mirandag.ideal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
1
...

Dealership Inventory (417 Vehicles)

new 2024 Kia Soul car, priced at $23,790
2024 Kia Soul
new
Gravity Gray exterior
Unknown
Front-wheel Drive
used 2020 Kia Sedona car, priced at $21,842
2020 Kia Sedona
used
Silky Silver exterior
Automatic
Front-wheel Drive
new 2024 Kia EV9 car, priced at $65,905
2024 Kia EV9
new
Ivory Silver exterior
Automatic
All-wheel Drive
new 2024 Kia Sportage Hybrid car, priced at $29,985
2024 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
new 2024 Kia Sportage car, priced at $35,795
2024 Kia Sportage
new
Glacial White Pearl exterior
Automatic
All-wheel Drive
new 2024 Kia Seltos car, priced at $26,535
2024 Kia Seltos
new
Valais Green/Black Roof exterior
Unknown
Front-wheel Drive