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Park Ave BMW

Rochelle Park, NJ

4.8
3,708 Reviews

216 Route 17

Rochelle Park, NJ

07662

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3,708 Reviews of Park Ave BMW

April 11, 2024

Your Service Dept Manager/Owner is RUDE, has NO Knowledge of what is going on More

by DONT WORRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne Carenza
Apr 12, 2024 -

Park Ave BMW responded

We can assure that everyone treated you with respect. Should you desire to explore the matter further, we kindly request that you provide additional details via email to Wayne@parkavebmw.com.

February 22, 2024

Jenssy Diaz, at Park Ave BMW in Rochelle Park, NJ is by far the best sales person I had the pleasure to work with. From our first phone conversation until the time we met in person, he seems very knowledge More

by sofie2379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennsy Diaz
Feb 22, 2024 -

Park Ave BMW responded

We are thrilled to receive your glowing review and would like to extend our heartfelt gratitude for choosing Park Ave BMW in Rochelle Park, NJ for your automotive needs. Your satisfaction is our top priority, and we are delighted to hear about your exceptional experience with Jenssy Diaz. Jenssy truly exemplifies the high standards we set for our team. It warms our hearts to know that from your first phone conversation to the in-person meeting, he demonstrated extensive knowledge, answered all your questions, and provided expert guidance tailored to your needs. We understand that the decision between leasing and financing can be significant, and we are pleased to hear that Jenssy took the time to thoroughly explain the pros and cons, enabling you to make an informed decision. It's clear that Jenssy's dedication to your satisfaction went above and beyond as he presented various options, including different models, colors, and prices. We are delighted that his hard work and commitment resulted in you driving away in your 2024 X5 – congratulations! Your happiness is our greatest reward, and we are honored to have played a part in making your car ownership experience a memorable one. If there is anything more we can assist you with or if you have any further feedback, please do not hesitate to reach out. We look forward to being of service in the future and wish you many joyful miles in your new BMW.

February 22, 2024

I would like to take this opportunity to express my deepest appreciation to Mike Messinger for his invaluable assistance in facilitating the purchase of my new car from the dealership. Your unwavering More

by lrb1724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drue Turdo , Michael Messinger, Heather O'Brien
Feb 22, 2024 -

Park Ave BMW responded

We hope this message finds you well. On behalf of our entire team, we want to express our deepest gratitude for taking the time to share your wonderful review, and we are delighted to hear about your positive experience with Mike Messinger, Heather O'Brian, and Drue Turdo. Your words serve as a testament to the commitment and dedication that Mike demonstrated throughout your car purchasing journey. We are thrilled to know that his unwavering guidance, support, and expertise played a crucial role in ensuring a smooth and enjoyable process for you. Mike's commitment to excellence, meticulous attention to detail, and tireless efforts in securing the best deal for you truly exemplify the high standards we strive to maintain at our dealership. We are equally pleased to hear that Heather O'Brian and Drue Turdo also contributed to your satisfaction with their respective roles. Your appreciation for their contributions highlights the collaborative effort of our team to provide exceptional customer service. It brings us great joy to know that you are now the proud owner of a magnificent vehicle, and we thank you for choosing us for your automotive needs. Your trust and kind words are the greatest rewards for our team. If there is anything more we can assist you with or if you have any further feedback, please do not hesitate to reach out. We look forward to serving you in the future and wish you many enjoyable journeys with your new vehicle.

January 03, 2024

Andy and his Team went the extra mile in all aspects of my Wife’s Preowned 840i purchase. First Class Service! Treated us like Family from start to finish. Not your typical NJ dealer. Very patient and p More

by mjdtony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy DeSalvo
Jan 03, 2024 -

Park Ave BMW responded

Thank you for sharing your five-star experience! We are thrilled to hear that Andy and our team were able to assist you throughout your visit. We hope to see you again!

December 07, 2023

Mike Messenger has assisted my family in purchasing a number of cars and is a pleasure to work with. Each time we ordered cars and his advice was invaluable. He keeps in contact and makes all stress fr More

by Steve
Recommend Dealer
Yes
Employees Worked With
Michael Messinger
Dec 07, 2023 -

Park Ave BMW responded

Thank you for taking the time to share your experience. We are so glad to hear that Mike Messenger has been so helpful to you and your family.

December 04, 2023

I can thank my lucky stars for Mr. Jenssy Diaz at Park Ave BMW. Easily one of the best Sales Reps I have ever had the pleasure of working with. He was always available on the phone whe More

by Quintin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenssy Diaz; Manny Cuadros
Dec 07, 2023 -

Park Ave BMW responded

Jenssy Diaz is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

November 09, 2023

Had a great experience with Jenssy. I asked a bit much of him wanting to complete a deal on a Friday late in the day but he did everything in his power to assure I got the vehicle and e More

by SMoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenssy & Manny
Nov 09, 2023 -

Park Ave BMW responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jenssy and Manny were able to assist you throughout your visit. We hope to see you again!

October 17, 2023

If you're looking for a stress-less, unconventional auto purchase experience - Park Ave. BMW is the only answer. For the second time, I worked with Mike Messinger on obtaining an SUV. The transparency i More

by DMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Messinger, Heather O'Brien
Oct 17, 2023 -

Park Ave BMW responded

Thank you for taking the time to share your experience. We are so glad that Mike Messinger and our finance team members were so helpful during your visit!

October 13, 2023

Mike M was my client advisor. I can't say enough good things about the way he handled my purchase. I knew I wanted a desirable model and ordered it through Mike. He kept me up to More

by kirk.tim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Messinger
Oct 13, 2023 -

Park Ave BMW responded

It is a pleasure to hear that Mike provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 10, 2023

jenssy díaz client advisor was great every body was very helpful and everything went very smooth More

by johndirats
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jennsy diaz
Oct 10, 2023 -

Park Ave BMW responded

Thank you for your feedback! We really appreciate your kind words.

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