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Gwinnett Place Ford

Duluth, GA

4.6
2,375 Reviews

3230 Satellite Boulevard

Duluth, GA

30096

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2,375 Reviews of Gwinnett Place Ford

February 13, 2024

I had an urgent battery change in late December of 2023. I turned up without an appointment to try and get this fixed, and Michael D went out of his way to assist me and get the car fixed. More

by The Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duke
Feb 13, 2024 -

Gwinnett Place Ford responded

Hi there, Thank you for your review. We are happy to hear that Michael was able to provide you with great service. Thank you for your patronage and please visit us again for all of your vehicle needs.

February 09, 2024

Scott kleckner was awesome and treat us like royalty and old friends we will keep coming back because of his professional and caring manner he is the best face Of your business that you could ever find More

by This survey was TooDamned Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kleckner
Feb 13, 2024 -

Gwinnett Place Ford responded

Hi there, Thank you for your review. We are happy to hear that Scot provided you with great service. Thank you for your kind words and continued patronage. We look forward to working with you again.

December 28, 2023

Sales guy was nice to my son whom is only 18 and works in the Motorsports racing industry. Unfortunately, they weren't willing to try a certain lender we suggested. Therefore, my son went elsewhere, despite More

by SteelCity_Peach
Recommend Dealer
Yes
Employees Worked With
Mikhail Granovsky
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi there, We are glad your son was able to get what he wanted. Please consider us at Gwinnett Place Ford next time you are shopping.

December 27, 2023

Noel my salesman was great! Be sure and ask for him. However, the manager that runs the credit check is ignorant and does not listen. I said for my credit to only be ran once th More

by dbrice200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel
Dec 29, 2023 -

Gwinnett Place Ford responded

Thank you Dustin for the opportunity at GPF, unfortunately the lender did not approve the full amount of the pre- approval based on their criteria for final approvals. Apologies for any miscommunications working with additional lenders to secure financing for purchase requested.

December 18, 2023

Great service and thanks for dropping off the car. Ricardo was amazing. I would definitely come back More

by Mani_bashir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo, Charles Swank
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi there, thank you for your kind review. We are thrilled to hear Ricardo provided you with great service.

December 14, 2023

I received excellent service. The entire staff was professional and friendly. I would recommend Gwinnett Place Ford to any Ford or Lincoln owner. More

by ddorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dukes
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi there, we are happy to hear you had a great experience here at Gwinnett Place Ford. Please come back and see us again for all of your auto needs.

December 11, 2023

Ford is amazing! I always get exceptional service and friendly customer service whenever I bring my cars in. The service absents are knowledgeable and will ensure tha More

by Denekekelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi there, thank you for your kind review. We strive to ensure our customers are treated with great customer service. Please visit us for any of your car needs.

December 09, 2023

Michael Duke was awesome as always. He always takes good care of me and let me know what I need to way in advance. Thank you Michael for being helpful and awesome. More

by ashleydeloriane01214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duke
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi Ashley, We are glad to hear you had an excellent experience with Michael. Please come visit us in the future!

December 04, 2023

I called the service department to get an oil change and tire rotation. Mike Duke set the appointment and followed up from beginning to end. Very pleased with the service I received. More

by John H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duke
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi John, We are so glad you are pleased with your service by Michael. We love to hear that our customers have great experiences here at Gwinnett Place Ford.

December 03, 2023

This dealership is very customer oriented. All of the employees are extremely knowledgeable and friendly. More

by Princess.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Edwards
Jan 16, 2024 -

Gwinnett Place Ford responded

Hi there, Thank you for your kind review. We are glad you are happy with the service you received here at Gwinnett Place Ford.

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