Karl Smith
Karl Smith at Heritage Hyundai Towson
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Karl Smith | Page 8

Sales Associate

Heritage Hyundai Towson

801 York Road
Towson, MD 21204

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4.8
94 Reviews

Hyundai is the best value in the Foreigh market,Best Warranty,Low Maintance,Safety features stardard. Outstanding Pricing. It's rewarding to provide a product that is affordable ,safe,with style all around.

Dealership Experience

4 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

Specialties & Trainings

Great Spirit, will listen first to understand your needs and wants

4.8

94 Reviews

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94 Reviews of Karl Smith

December 31, 2020

Dealership Rating
Employee Rating

A wonderful experience. i felt like i was already a valued customer upon walking through the door. they made the usually tedious car buying process an easy one More

by tristensavoy91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roman Clark

Jan 05, 2021

Heritage Hyundai Towson responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!

December 13, 2020

Dealership Rating
Employee Rating

The visit was good and seller was very knowledgeable about the vehicle and the processing of the vehicle, we were allowed to test drive and we were given all of the discounts More

by Brenda.howell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2020

Heritage Hyundai Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

October 23, 2020

Dealership Rating
Employee Rating

I Enjoyed my time at the dealership. Second time visiting there, second visit i made a purchase on a different vehicle. Karl S. was great. More

by hec22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walt McDonald

Oct 26, 2020

Heritage Hyundai Towson responded

Hello! We're happy you found Karl and our staff to be so supportive during your experience here at Heritage Hyundai Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2020

Dealership Rating
Employee Rating

Fast service. Doesn’t talk in circles. Great price and friendly staff. I’m glad you are doing well with your family and hope you’re doing good thank you for helping me out with my car. More

by Chul_soo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2020

Heritage Hyundai Towson responded

Hello! Thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2020

Dealership Rating
Employee Rating

I love the hustle and bustle of the dealership the music was great your salesman a relaxed friendly and generous it made me feel very at ease and it was great to see people working as a team. More

by Sasasyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Ross

Oct 07, 2020

Heritage Hyundai Towson responded

Hello, thanks for your praise and kind comments about our team. Thank you so much for choosing Heritage Hyundai Towson as your first choice for service! Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day!

September 28, 2020

Dealership Rating
Employee Rating

Great service .Customer service is excellent and I would recommend my family and friends to come there to get a car. Pricing was great and I will continue to come back. More

by karen.mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tori Sparwasser

Sep 28, 2020

Heritage Hyundai Towson responded

Karen, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Hyundai Towson! Safe travels!

Sep 28, 2020

Heritage Hyundai Towson responded

Karen, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Hyundai Towson! Safe travels!

September 12, 2020

Dealership Rating
Employee Rating

I got the ECP protection put on my 2019 Chevy Silverado that had acid rain spots on the exterior. They buffed the entire truck to remove the spots, then waxed it and applied the ECP protection inside and o More

by Chet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roman Clark

Sep 14, 2020

Heritage Hyundai Towson responded

Chet, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 05, 2020

Dealership Rating
Employee Rating

One of the best new car buying experience I have ever had. Both Sarah Herr and Karl Smith made it happen with an absolute best price along with great service. If your looking for a new Hyundai you should More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sang Amereihn

August 28, 2020

Dealership Rating
Employee Rating

Bought 2 cars - hybrid limited sonata & limited palisade in 2 weeks from karl at Heritage very nice to deal with! Everyone friendly and helpful. Wouid definitely recommend this dealership. More

by jenpquinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walt McDonald

Aug 30, 2020

Heritage Hyundai Towson responded

Jenpquinn, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2020

Dealership Rating
Employee Rating

I highly recommend this dealership, staff is friendly, polite and professional with customers. I had the best experience ever in a dealership, they are attentive and are willing to work extra to get you t More

by Dorcas Waichigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walt McDonald

Aug 23, 2020

Heritage Hyundai Towson responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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