Kas Yeganeh

My wife and I saw the car we wanted at this dealership. We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in an We drove up from 80 miles away. Both Larry and Kaz met us early, and helped us do a test drive. They were kind, caring and NEVER pressured us in any way, and willing to work with us on the terms. The entire team, encluding the finance manager, were quick, efficient, and respectful. If we leved closer we would not hesitate to work with this dealership. They are doing things well! David and Carol More

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Did not buy car overpriced by $6000-7000 USD and would not negotiate from their price not negotiate from their price More

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The car buying experience went pretty smoothly until it came time for me to take possession of the vehicle that’s when things started to get rocky. After leaving finance, I asked the sales guy for the seco came time for me to take possession of the vehicle that’s when things started to get rocky. After leaving finance, I asked the sales guy for the second key he went to the sales manager to get the key and the sales manager stated that they didn’t have the key but it was on its way to the dealership along with title and once they have the title they would mail me the key. A week after I had the car I called both the sales rep and internet manager neither of which answered my calls. I text the sales rep and he finally responded after 3 days and told me that the sales rep would call me that day. I had to follow-up an additional two times in order to finally get a response from the sales manager letting me know that he was following up for me. (By this time it’s been two weeks and I still didn’t have an update about the key). An additional week goes by, I still have not heard back from the sales manager. So I reached out again and didn’t hear back. Now I’m 3.5 weeks into having the car and I reach out to the sales manager asking for an update and this is the update I received was that they have not heard back. By now I’m beginning to wonder if they even have a title let alone my spare key. This is the exact message that I received from the sales manager: “I mean I typically don’t give two keys unless it has two keys, I was just trying to help out if I could” Now the story has changed and it somehow became an attempt to “do me a favor” because I was told that the spare key was on its way along with the title. I feel like I was lied to from the beginning and now it’s somehow my fault that the key was not received nor was mentioned anytime during the car buying process until after I purchased it. The lack of communication and act of changing gears was very unprofessional and downright dirty. I do not recommend this dealership to anyone as they are deceptive and once they have your signature, they could care less about you. Don’t fall victim to their lip service. More

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Kaz was AMAZING! Took care of me and accommodated my crazy schedule! From the time I reached out to the time the deal was made was a total of 45 minutes and that’s on Took care of me and accommodated my crazy schedule! From the time I reached out to the time the deal was made was a total of 45 minutes and that’s only because I got busy at work. I had my new vehicle delivered to my door just a few hours later. Easy handoff and was able to make my next appointment on time. More

by cileciafoster Verified Customer Verified Customer

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SouthBay Infiniti was wonderful. They know I was interested in the car I brought and couldn’t get there until 2 days later and they held the vehicle for. I’ll always be grateful to t They know I was interested in the car I brought and couldn’t get there until 2 days later and they held the vehicle for. I’ll always be grateful to the staff of South Bay Infiniti. Their customer service was amazing and treated me like I was their first customer. Thank You South Bay More

by Mr.Samuels19 Verified Customer Verified Customer

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Mr. Ever is a great Infiniti representative for when you need to take your vehicle for service. As for the Sales Department it’s for sure Kas he the man he not only make the purchasing process smooth but he need to take your vehicle for service. As for the Sales Department it’s for sure Kas he the man he not only make the purchasing process smooth but he’s honest and confident in the product he’s selling. He will go above and beyond to get the QX60 Autograph that you want. Thanks Kas we love our SUV. Sincerely The Velasco family More

by Richard Verified Customer Verified Customer

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Everyone here is top notch from Kas our sales manager, to Anita our finance manager, and Mike who showed us how to use all the technology on our new car! They have exceptional customer service and we so enjo Anita our finance manager, and Mike who showed us how to use all the technology on our new car! They have exceptional customer service and we so enjoyed buying a car here! More

by zoti23 Verified Customer Verified Customer

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I l o v e t h i s p l a c e b e t t e r t h a n o t he r s he r s More

by esco_escoe Verified Customer Verified Customer

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She is caring client’s need and she solve it! Thank you Ms Anita!!i appreciate Thank you Ms Anita!!i appreciate More

by CHRISTINE28 Verified Customer Verified Customer

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Highly recommend purchasing your Infiniti at this dealership. This was our 3rd car. Facilities are clean and staff are friendly. Definitely would speak to Kaz for your future car needs. dealership. This was our 3rd car. Facilities are clean and staff are friendly. Definitely would speak to Kaz for your future car needs. More

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