"We love Perfection"
This is our third purchase from Perfection Honda since 2005. In the past we've purchased from Darrell, but he's out on medical leave and recommended Rich. Upon arrival, we were immediately greeted by Scott and Rich.
Darrell had apprised Rich of what we were interested in and right away he was able to bring up the vehicle we'd most wanted to see. He opened up the Pilot and showed us how it compared to our old Odyssey plus many of the key new features and differences. Our test drive was excellent. He answered all of our questions thoroughly and knowledgeably, explaining other features available in other models without giving a hard-sell and also demonstrating how to use features we hadn't known about.
I appreciated that he was completely respectful of our research and certainty in knowing exactly what we wanted. He kept it direct and to the point, and the sales process was very smooth from start to finish. Rich went out of his way to ask the kids what they liked about the Pilot versus the Odyssey and he even asked several times if they needed any water or snacks, all of which I appreciated because a lot of people don't treat children with respect and that's important to me.
During negotiations, Hafeez came to discuss the final numbers. He kindly and courteously informed us of precisely what was possible and what was out of reach (we tend to shoot for the moon). Never once did they make us feel like we were being ridiculously unrealistic, even if we were. Kathy in the finance office and Dannette with the insurance handled their end of the process efficiently. Both were kind, friendly, and knowledgeable. After the purchase was final, Rich took the time to walk us through setting up the radio stations and other display options, and he'd completed a checklist of settings we'd discussed earlier, which he then reviewed in detail.
We left quite pleased with everything. We love Perfection's selection, customer service, and have always had great experiences. I'm sure we will be back again for our fourth Honda when my husband needs a new car. If nothing else, I'll be back in a decade when it's time to replace this gorgeous sapphire Pilot!
The team at Perfection Honda treat you like family and will go out of their way to make sure you have an amazing experience. They made sure I got exactly what I wanted and did their best to save me money where ever they could. I wouldn't look any further for a quality dealership!
"We asked for it and got it!"
We wanted a 2018 CRV EX-L with all of its new safety features, and we wanted it in Molten Lava Red!!! Brad Brownell went above and beyond and delivered! Thanks!!!
"Great experience at Perfection Honda"
This is the second time I purchased a new vehicle from Perfection Honda.
My sales consultant, Juan Garcia was fantastic to work with. He was extremely knowledgeable, professional and helpful!
"Sales and Service Dept are excellent!"
Everyone is very professional and communicative. We recently bought our second Honda, and Ali was great, along with all the finance personnel. Service Advisor Jimmy Adams was wonderful!