"Recent purchase of a FORD F-150"
We visited Jannell of Hanover on Saturday with the intention of gathering the facts to purchase a truck. I was greeted by Rob Sylvia in the parking lot. I explained we were "thinking" about buying a truck and we were gathering information in order to make this decision. As fate would have it, my son, grand daughter and great grand son were at the dealership that same Saturday. Is that not an omen?!
Rob covered all the issues we had been concerned about. He suggested leasing and after talking about it and critiquing the terms to fit our life style, we concluded that was a good fit for us. It was suggested that we take the truck back to our house to make sure it would fit in our "very small" driveway. It did!
Kathy walked us through all the paperwork and explained everything to both of us.
Rob and Kathy made this whole process stress free and easily understood.
So I can now say we are the proud owners of a gorgeous red F-150 XLT! All this happened in less than a 7 day period of time.
Thank you both,
Alison Craig and Gary Thorp
"Great experience at Jannell"
This was my first experience with Jannell Ford and I would definitely recommend them to others. Janice Loud was my first touch point with Jannell and she was fantastic and really helpful once I came in with my kids - setting up whiteboard for them and popping some popcorn. Thank you. Charlie was super patient as I test drove 2 Expeditions with my 3 kids screaming in the background. He was very kind and a pleasure to work with. Thanks Charlie!
"Competitive Pricing & Low Stress Purchasing Experience"
The entire sales team, worked well to help me make a purchase I could afford. As well as making the process as easy and hassle-free as possible.
When I am next in the market for another car, I will definitely keep Jannell Ford in mind while looking into my options.
Was worth the drive from Worcester.
"comfortable and knowledgeable"
- the hawaiian
I was contacted by Janice and came in with my granddaughter. Janice and Charlie met us at the door. from then on I knew I was in the right place. we felt comfortable. the process was smooth and quick and easy. Charlie was very upfront about everything. I loved his lowkey personality. comfortable. we bought the right car for us and Charlie showed us how to use accessories and how to drive a Ford Focus. great car. thanks Jannell Ford. Much Appreciated. shout out to Kathy! credit is coming up already!
" Phenomenal sales team !!"
Thank you for all of the help, in dealing with us through the DRAMA we put all of you through in purchasing this truck for our son who was deployed in the Navy at the start of this!! Thank you Harry & Sean for providing him with the CPO warranty’ on the vehicle . This will help Robbie while he is driving back and forth from Virginia starting this December. Much appreciated!!
"Good new car experience"
Stopped by with no expectations to look at an Expedition, was connected with Rob who worked with us to show us the different trim levels and options available. Did a test drive and ran through some initial numbers to review. There was no pressure to close at the moment. During the initial visit they setup popcorn for our kids which they loved.
After a bit of back and forth we were able to settle on what I feel was a fair deal and we closed without any high pressure upsell. Rob answered all my questions quickly and was easy to work with.
"Simple and Accomodating "
My experience with Janelle ford in Hanover was great. I felt that I could trust the salesman and that they were genuine in wanting me to find the car I wanted.
"Great Customer Service"
Friendly, knowledgeable, no high presssure, a good guy that you want to do business with. East transaction. I would go back. Finance person was nice as well.
"Excellent Customer Experience"
Harry McDougall and the team at Jannell Ford made my recent purchase of a Ford F-150 a hassle free and haggle free customer experience. The team at Jannell Ford is knowledgeable, professional, and friendly, and went out of their way to make my purchase as simple as possible.
"quick painless experience "
spoke with Harry on Friday about F150 super crew put together some numbers for us went Saturday morning for test drive with my trade in deal was made drove out with My beautiful F150 on Saturday afternoon no hassles smooth transaction