Katie Brown | Page 17

Sales Department at My Auto Subaru - Great! Katie was very helpful in finding me the vehicle that I wanted. With very few 2018 Legacy’s available, she found one for me with the options and exte Katie was very helpful in finding me the vehicle that I wanted. With very few 2018 Legacy’s available, she found one for me with the options and exterior color that I requested. Time was a factor as my 2013 Legacy was totaled when my husband and I hit a deer. Katie is very knowledgeable about the vehicles she sells and financing. She was good at communication and upfront about availability of the vehicles I chose to test drive. On the day my car was delivered, she provided a tutorial on the navigation system and the electronics and concluded the instructions with the invitation to contact her with any further questions. Working with Katie was a great experience. More

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Great experience! I hate buying cars, the time involved, price haggling, all the paper work involved, etc. I finally got to the point that I couldn’t put it off any lo I hate buying cars, the time involved, price haggling, all the paper work involved, etc. I finally got to the point that I couldn’t put it off any longer. Friends recommended The My Auto Group, so I met up with Katie Brown in sales and the business manager Jim Groesbeck. I literally had my car in less than 30 minutes, great price and terms. I can’t say enough good things about the service Katie and Jim provided. Customer for life. More

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Amazing, Amazing,Amazing. THANK YOU KATIE. This was my first solo car purchase, (ya for adulting) they made it so easy here and worked with me in my super stressful situation and made sure I wa This was my first solo car purchase, (ya for adulting) they made it so easy here and worked with me in my super stressful situation and made sure I was leaving happy. I cannot stress enough how greatful I am, Katie you rocked it. More

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5th car purchase since 2014 My family has purchased our last five vehicles from My Auto. In each case the overall experience has been fantastic! we have worked exclusively with K My family has purchased our last five vehicles from My Auto. In each case the overall experience has been fantastic! we have worked exclusively with Katie for each purchase and/or lease. She clearly has a deep understanding and working knowledge of the Subaru brand. Any question presented about a vehicle is thoroughly answered by Katie. Katie's approach has always been no pressure. She clearly understands the product sells itself. Add in her sincere and honest approach, the family will continue to work exclusively with Katie and recommend her and this dealership to all our friends!! One last specific comment. When the deal is done, Katie does not disappear. She makes it a point to reach out periodically with a personal touch and always connects with us when we are in for service. I could go on but you get the point!!!! More

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Returned for the Third Time We recently bought our third car from Rob Gould at My Auto Import Center. He is very easy to work with, low pressure but works to make sure you are h We recently bought our third car from Rob Gould at My Auto Import Center. He is very easy to work with, low pressure but works to make sure you are happy with the deal. So far we've bought two Subaru's and a Toyota from Rob and would be happy to work with him in the future! More

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Great experience I went here to lease my first car. Katie was very helpful during the whole process. Everybody was very friendly and didn't act like pushy car salesman I went here to lease my first car. Katie was very helpful during the whole process. Everybody was very friendly and didn't act like pushy car salesman. An shipping error occurred the day I went to pick up my car, but Katie was appologetic and wanted to make sure I left happy. Everything worked out and I'm happy to say I love my new car! More

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Great experience Tim was patient, thorough and not pushy. Gave us time to process our decision. Very likeable young man. He made follow up phone calls to make sure Tim was patient, thorough and not pushy. Gave us time to process our decision. Very likeable young man. He made follow up phone calls to make sure we had enough information and after we bought the car to see if we were satisfied or had any questions or concerns we would highly recommend Tim and My Import dealership. Even the finance guys were great! More

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My best experience ever with a auto dealer We stopped by just over a year earlier just to look. Katie Brown was so awesome then, when we came back to buy one we asked for her personally. My wif We stopped by just over a year earlier just to look. Katie Brown was so awesome then, when we came back to buy one we asked for her personally. My wife kept saying how nice she is. I will always go back to her. Knows her job, and does it perfect. Jimmy Groesbeck handled the finance end of it. Did a great job. Got it done in half the time it took at the last dealership I dealt with. I highly recommend buying here. More

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I had a wonderful experience with Sean/Salesman and Katie! Sean went over the car details and the loan process. I was on the other side of the state, but it was easy to go over the information by phone or t Sean went over the car details and the loan process. I was on the other side of the state, but it was easy to go over the information by phone or text. I walked in on a Friday, and was out with my car in 45 min. Katie went over items, and the functions of the new car. I'll purchase another vehicle from My Auto Imports. More

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A SUPER SATISFIED CUSTOMER I can't sing the praises of Katie Brown enough. She jumped through hoops to give us the car we wanted on an extremely tight time schedule. She knew I can't sing the praises of Katie Brown enough. She jumped through hoops to give us the car we wanted on an extremely tight time schedule. She knew what she was doing and she prepared everything perfectly. My son was frustrated with his local Subaru dealer in Minnesota. He was pleasantly surprised and delighted at how much better SUBARU of Muskegon treated us. Every little obstacle was overcome with a positive and friendly spirit. Katie made it happen. Thank you for your time and effort to get the job done correctly. Thank you for your infectious "CAN DO" attitude. I was impressed with the dealership and their response time. I was impressed with the cooperation and respect everyone demonstrated. It was a wonderful experience. More

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