Katie Brown
Katie Brown at My Auto Import Center
Refer Me

Katie Brown | Page 3

New Car Sales

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.9
225 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Employee Video

4.9

225 Reviews

Write a Review

225 Reviews of Katie Brown

February 26, 2022

Dealership Rating
Employee Rating

I bought a car here a year ago and they’ve been spamming me and harassing me since, despite multiple requests to stop. More

by abrownie
Customer Service
Friendliness
Price
Recommend Dealer
No

February 17, 2022

Dealership Rating
Employee Rating

Katie is great to deal with! I always recommend her to everyone I meet. I have had a couple of people buy from her, and they always come back and tell me how great she is. More

by positiveharvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that Katie helped you have such a positive car buying experience. We appreciate you recommending us and for trusting us with your business!

February 15, 2022

Dealership Rating
Employee Rating

No pressure sales. Ordered a vehicle and kept informed up till delivery. Our sales person Katie was great to work with. More

by acoustic52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

My Auto Import Center responded

Thank you for the Five Star review! We're so glad to hear that Katie helped you have a positive car buying experience! Thank you for trusting us with your business!

January 31, 2022

Dealership Rating
Employee Rating

Katie was very helpful finding a way for us to test-drive a manual Crosstrek. We would definitely work with her in the future. The showroom was packed with vehicles, including early models of Subarus. I'm More

by bmorriso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Nichols , Will Smith

Feb 01, 2022

My Auto Import Center responded

Thank you for taking the time to share your experience! We're glad to hear that Katie helped you have a positive car buying experience. Thank you so trusting us with your business!

January 10, 2022

Dealership Rating
Employee Rating

Great dealership. Worked with multiple staff members and all treated me with respect and didn't push me into a deal I didn't want More

by jspags10pg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferry

Jan 11, 2022

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience, and are pleased to hear that Katie helped make it such a positive one!

December 22, 2021

Dealership Rating
Employee Rating

One of the finest dealerships I've worked with. Fast and Friendly. Completed the job quicker than I thought possible. Thanks More

by tonylamb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr

Dec 22, 2021

My Auto Import Center responded

Thank you for taking the time to share your experience!

December 14, 2021

Dealership Rating
Employee Rating

Katie is great, we've now purchased 4 cars from here and from MySubaru and would absolutley recomend her and the dealership overall. We always have fun catching up with Katie when we're in work service. More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your business!

November 27, 2021

Dealership Rating
Employee Rating

Very friendly staff, but getting things done was not good. We are still waiting for a phone call on when we can bring our Nissan in for a rear view mirror repair, and have had now phone call on it yet. More

by ccpccart24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski , Shadric Hawley, Roy Van Liere

Dec 09, 2021

My Auto Import Center responded

Unfortunately I can not track down your contact info in our system with the information provided. I spoke with our Service Manager Jim Pruitt and he would like to speak with you regarding the issues you encountered during your last service visit. Please reach out to Jim directly at 231.799.28886 or by email at jpruitt@themyautogroup.com.

November 25, 2021

Dealership Rating
Employee Rating

Sales and service at My Auto is top notch. I love the comfortable waiting area…very easy to get work done while your car is being serviced. I bet I have bought a dozen vehicles from them and I feel like More

by sarah powers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Blais, Bill Ferry, Kim Kreuter, Olivia Kasper , Byrd Harderman Jr, Mike Kaffenberger

Dec 02, 2021

My Auto Import Center responded

Thank you for continuing to give us the opportunity to earn your business!

November 17, 2021

Dealership Rating
Employee Rating

Great service during the entire process of the lease. Very helpful, All staff were attentive More

by perezj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski, Bill Ferry, Jacob Childress , Steve Stepanek, Roy Van Liere, Bekah Wehman

Nov 17, 2021

My Auto Import Center responded

Thank you for your support!

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