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Katie Rice
Katie Rice at Executive Kia
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Katie Rice | Page 2

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
242 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

4.8

242 Reviews

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242 Reviews of Katie Rice

December 05, 2023

Dealership Rating
Employee Rating

We always enjoy going to executive Kia because we know they’re going to take care of us. We had a 1 o’clock appointment. I added a couple things at the last minute and they took care of everything and the More

by PONTEJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harrison Stone

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Dec 05, 2023

Executive Kia responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 28, 2023

Dealership Rating
Employee Rating

Very pleasant, fast service and honest! ! He has a wonderful personality and hard worker !!great dealer ship !!! More

by GISELLEPURA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gogliettino IV, Joe Ortiz, Rick Parbhunath, Jorge D Dominguez, Carlos Trindade, Carl Maratta, David Barschow, Harrison Stone , Adam Marino

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Nov 28, 2023

Executive Kia responded

Giselle, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

November 28, 2023

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Employee Rating

Service appointment went well. No issues. They provided a video of the service performed and the inspection of the undercarriage More

by jeffreywilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 28, 2023

Executive Kia responded

Jeffrey, Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

November 02, 2023

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Employee Rating

They always take care of me with quality and service and maintain above all Trust! As long as they do that, I continue to be loyal. But pricing is becoming challenging. I can only be as loyal as my pocket c More

by CLAWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, Harrison Stone , Adam Marino

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Nov 02, 2023

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

November 02, 2023

Dealership Rating
Employee Rating

They took me right in and took care of the problem. All were very helpful More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, Harrison Stone , Adam Marino

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Nov 02, 2023

Executive Kia responded

Thank you so much, Steve, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Kia to be a positive one. Please don't hesitate to reach out if you need anything else. Carl Maratta Service Manager

November 01, 2023

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Employee Rating

Excellent service. I would recommend you to my family and friends. Friendly and always prompt service. More

by IRISHROBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Maratta

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Nov 02, 2023

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

October 30, 2023

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Employee Rating

When the repair was taking longer then expected, they gave me a loaner and even brought it to me at work. When I was still having problems they picked up my car and brought me a loaner More

by STEPHB511
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

Executive Kia responded

Thank you for taking the time to share your thoughts on working with Katie and our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

October 27, 2023

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Employee Rating

They are what service should be the standard everywhere when things are needed . Big thanks to all make it work! More

by stevexx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Carl Maratta, Harrison Stone , Adam Marino

Helpful
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Oct 29, 2023

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

October 26, 2023

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Employee Rating

I am satisfied with service Staff is pleasant I didn’t Wait for long time More

by mariyaioffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Marino

Helpful
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Oct 26, 2023

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

October 23, 2023

Dealership Rating
Employee Rating

They were fast and quick to send me a video of my car as she was working on it More

by LYNNM927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 23, 2023

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, Lynn, we look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

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