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Darling's Auto Mall CJDR

Ellsworth, ME

4.8
993 Reviews

16 Kingsland Crossing

Ellsworth, ME

04605

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993 Reviews of Darling's Auto Mall CJDR

April 03, 2024

The sales process was okay, but the service department is a dumpster fire, after a couple of wasted service visits to Darlings I had to take my truck to another dealer to get repairs done as Darlings was eit More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Blanchard, Ed Huntley , Alisha Rose
Apr 03, 2024 -

Darling's Auto Mall CJDR responded

Thank you for your feedback, Tom. We'd like to follow up with you about your experience but we are having a hard time finding you in our customer system. Could you please email us with your contact information as well as any information about your experience to socialm@darlings.com?

March 29, 2024

Very happy with the sales experience. Hunter was so helpful. Got the new van serviced for the first time and was thrilled with the experience. Easy to make the appointment, they were r More

by VanGo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Dougherty Five Stars
March 17, 2024

I recently had the pleasure of purchasing my new truck from Darlings dealership, and I cannot say enough about the exceptional experience I had with their entire staff, especially Mike Hill, my salesman. More

by johnhattio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hill, Katie Seavey, Steven Steiner, Darren. Taylor
March 06, 2024

Tried to get me to pay for repairs that were under factory warranty. Took truck to another dealer and everything was repaired and covered under warranty no problem. More

by Fred H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Mar 06, 2024 -

Darling's Auto Mall CJDR responded

Hello Fred, We're sorry to hear you didn't have a 5 star experience. May we have your last name so we can look you up in our system?

March 06, 2024

Helpful, courteous, didn’t waste any time, and extremely knowledgeable! The whole experience was wonderful! More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Atwater , Matt McFarland, Malachi Austin
March 01, 2024

Very friendly and professional. Made experience positive and easy. Great status updates and delivery Thank you More

by bacarney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Atwater, Malachi Austin
Mar 04, 2024 -

Darling's Auto Mall CJDR responded

Thank you so much for your kind review and for choosing Darling's for your recent purchase! Dan and Malachi are both fabulous to work with, and we're so glad you had a great experience! Enjoy your Jeep!

February 15, 2024

My chevy 1500 silverado in 2022 had a airbag recall. They replaced the airbag, but the light was still on. They said it is not part of the recall to check the system, and wanted me to pay over $150 to More

by 888bmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
February 15, 2024

Found the service there very professional. The sales associate was very knowledgeable in the vehicle I was interested in. More

by Kileylj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Atwater, Aaron????
February 14, 2024

Great people to work with. They made buying and selling a quick and easy experience. I’ve always enjoyed working with the people at Darlings. More

by jdmoore67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Mike Hill, Tom Wheeler , Matt McFarland
February 13, 2024

Fantastic service advisors and technicians! Work was done in timely manner and waiting area is very nice. Would recommend this dealership to all. More

by JFAudi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George - Service
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