"Great experience "
Great group of people, very friendly also great selection of vehicles everyone acts like your part of the family. Thank you so much everyone for the experience.
"I loved dealing with James Johnson of Richmond Fors"
My experience was great and the salesman James Johnson was great to work with and he catered to our every wish. Richmond ford was very helpful in getting the car we wanted.
"2018 Ford Buying experience!"
The staff at Richmond Ford was extremely helpful, professional, and knowledgeable when it came to finding me the perfect new truck I was looking for. The entire staff out worked all other dealers I'd looked at resulting in a great buying experience. This was my third vehicle from Richmond Ford Lincoln and I have every intention of buying with them on my next one.
"Vehicle purchase "
- Sweet Denali 16
Sales person very courteous ,friendly, informative on questions that were brought up concerning purchase also helped with checkout process to move the purchase quickly,would highly recommend.
- Sales man Jacin
Very freindly great interest of profession.Goes beyond way to help get car of your interest. Will highly recommend to any new first time buyer.
"Great customer service"
I worked with Josh Ross who was nothing short of great!! He was patient, answered all my questions, and exemplified what great customer service is supposed to be!!!! I purchased my car with ease, and got a great deal. Everyone there is so friendly and courteous and not pushy. When the car had to go through the shop inspection, he was willing to give me a loaner, then have the vehicle personally delivered to Alexandria where I live!!! I ended up not having to do that, but just grateful at what he was willing to do!! I love my 2016 Honda Civic Touring and I am glad I found this place and met such great people!! You will not be disappointed, ask for Josh!!!
"I was treated as family"
This was a experience that in 25 years of vehicle buying I have never experienced, these folks care JoJo in sales Justin in sales Rich they did not give up on us ( my wife and I) as the neighboring competition did I will buy my next car here.
thank you my wife and I needed this break the Gaddys
"Haven’t bought a truck anywhere else"
Awesome staff at Richmond Ford they always make you feel at home and I would definitely be back for that 3rd purchase in the future! Keep up the great work!
"Two words: Sean Jones"
- Joanna Landrum
Sean Jones is the man you want to come to in Richmond to purchase a car. He is knowledgeable, personable, and is out for YOUR best interest and not his own. This gentleman is a gem and really made me see that not all used car salesmen are rude dudes out for themselves. Please ask specifically for him at this dealership!!
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"Best buying experience ever!"
From the moment I stepped on the lot through the final negotiation, Casey was friendly, informative, and professional. There was never any pressure to buy and Casey was willing to provide me with the information that I wanted when I wanted it; it was unlike any dealership experience I have had in the past. The process was transparent, the team was professional, and there were no 'surprises' at the last minute. Richmond Ford Lincoln - and especially Casey - definitely earned my business! I look forward to being a loyal customer for a long time.
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