Kelly Cabay
Kelly Cabay at Ron Tirapelli Ford
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Kelly Cabay

Service Advisor

Ron Tirapelli Ford

4355 W Jefferson St
Shorewood, IL 60404

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4.0
9 Reviews
4.0

9 Reviews

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9 Reviews of Kelly Cabay

March 13, 2024

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Great service, reasonable prices. On top of that,, a complimentary car wash!!❤️ EVERYBODY there… very knowledgeable and friendly. More

by carolpalka
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Recommend Dealer
Yes

Other Employees Tagged: David Dykema, Mike Schon, Alex Wilkosz , Heather?…..Matt…. I’m sure there are more.

February 13, 2024

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Great timely service. Communicated costs for approval before they fixed it. Done on time as promised More

by Mdwyer
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Recommend Dealer
Yes

Other Employees Tagged: David Dykema , Bob Lippie

January 15, 2024

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They do a amazing job with my car, very courteous and professional, been going there for years More

by dfgrimaldi
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Recommend Dealer
Yes

October 16, 2023

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They were able to get me in for service on short notice. I had to change my appointment at the last minute because I was going to be 30 minutes late. This was no biggie, they got me in and out quickly. Ver More

by Doug Smith
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Recommend Dealer
Yes

August 25, 2023

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Horrible Dealership! Worst Ever! They device certain people don’t waste your time! Stay Away from this dealership! More

by Angry
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Recommend Dealer
No

Other Employees Tagged: Mike Schon, Alex Wilkosz

Aug 29, 2023

Ron Tirapelli Ford responded

Mrs. Gathe, I appologize about your experience. As we discussed while here we are not able to provide you a loaner vehicle over the weekend for you to take to your son's college while we perform a simple two hour recall. Our offer still stands that we will be happy to pick the vehicle up at your convience and bring it to our location perform the recall and return it to you later the same day. We will also provide you a loaner for the time period that we have the vehicle which should be no longer than 2.0 hours. I tired to reschedule this service for you as you were leaving, but was unable to, so if you would like to schedule it please reach out to me directly at 815-460-3910 this is my direct line. Thank you again for our understanding Tom Conlin General Manager

August 15, 2023

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They did some work on my truck and when i picked it up, the truck had a loud tick. Ended up that the tech replaced sparkplug and never connected the spark plug wire on 2 cylinders More

by Jc_tucker
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Recommend Dealer
No

June 25, 2023

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Great service with people treating you as a prized customer. Quick answers to questions and all are interested in you as customer and do what they can to help. More

by subat
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Castro, Dan Brown

June 06, 2023

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Always receive excellent service from this dealership. Prompt, friendly & always helpful! Bought my last 2 cars from them & will continue to do so! More

by Doede
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Recommend Dealer
Yes

May 12, 2023

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Customer service is very good explains all issues and are very prompt with taking care of the customers More

by Dabgmca75
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Recommend Dealer
Yes

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