Ken Nesbitt
Ken Nesbitt at Freeland Chevrolet Superstore
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Ken Nesbitt

Service Department Manager

Freeland Chevrolet Superstore

5333 Hickory Hollow Parkway
Antioch, TN 37013

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3.7
21 Reviews
3.7

21 Reviews

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21 Reviews of Ken Nesbitt

February 15, 2024

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Employee Rating

Freeland Chevrolet has an excellent team to work with. All Freeland Chevrolet personnel are extremely efficient and professional. Very pleasant service experience. More

by ddavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Freeland Chevrolet Superstore responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Freeland Chevrolet. Providing efficient and professional service is always our priority, and we're glad we could make your service experience a pleasant one. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

January 28, 2024

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Very rude makes a joke out of everything when the issue should be taken serious when it’s the dealership fault. They can never service my vehicle and have it completed with no issues just spend 2300 with t More

by elonnteparrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 28, 2024

Freeland Chevrolet Superstore responded

We apologize for your experience at Freeland Chevrolet. Your feedback is important to us. For any further assistance or to address your concerns directly, please feel free to reach out to Sean Grimes, our service manager, at 615-731-0987. We take your concerns seriously and aim to resolve them promptly. Thank you for bringing this to our attention.

December 04, 2023

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Employee Rating

Recently had car issues other Chevrolet dealerships where not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many More

by Jacobr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Freeland Chevrolet Superstore responded

Thank you for choosing DeVoe Buick GMC for your recent car issues! We're pleased to hear that our team was quick to figure out the problem and kept you informed throughout the experience. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you with any future trips you may have. If there's anything else we can do for you, please feel free to reach out.

November 17, 2023

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I had service work done at Freeland Chevrolet recently, and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I apprecia More

by chadpoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Freeland Chevrolet Superstore responded

Hello Valued Customer, Thank you so much for sharing your positive experience at Freeland Chevrolet! We're thrilled to hear that Sean Grimes and Ken Nisbit, along with our entire staff, made your service visit a great one. We appreciate your kind words and are delighted to have provided you with an A+ experience. If you ever need assistance in the future, don't hesitate to reach out. Safe travels, and thanks again for choosing us!

October 28, 2023

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Employee Rating

Great Experience from start to finish! Best crew in town! Would recommend to family and friends! More

by gregbeier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

Freeland Chevrolet Superstore responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Freeland Chevrolet. We appreciate your recommendation and look forward to serving your family and friends as well. Enjoy the road ahead!

November 16, 2022

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Employee Rating

This is the worst service I’ve ever had I work in the service industry and this person was the worst at doing her job I am an HVAC tech and I’m on number one in my industry she failed at her job More

by Patrick.gower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 16, 2022

Patrick.gower responded

I will not be using Freeland Chevrolet for any business whatsoever I spent almost Eight hours at this dealership I had thought about buying a truck from there but I will no longer ever use this business for any of my needs it was that bad

Nov 17, 2022

Freeland Chevrolet Superstore responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Sean Grimes, our service manager, at 615-731-0987 so we can work towards a resolution. We look forward to hearing from you.

April 15, 2018

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Employee Rating

FANTASTIC John Schmidtz was amazing this was my 2nd purchase at Freeland’s and love the experience l will be back and send friends and family there More

by Cyndifoye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Bean, John Schmitz Was amazing

September 28, 2017

Dealership Rating
Employee Rating

Fantastic! We needed to buy a car because the one we had was totaled. Robert was so helpful and so understanding. We love our Equinox and the experience of buyin More

by Louie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Vollmuth, Robert Thompson

September 21, 2017

Dealership Rating

Excellent, Jerry Elam was great to deal with, he meet all my questions and needs with proffestionally. He made sure I was 100% satisfied with my purchase, I give More

by Wallaby
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jerry Elam

September 07, 2016

Dealership Rating
Employee Rating

Yukon XL Thanks Steve Uria for you great service we always recommend you. We are very happy with your service you are so friendly. We are so excited with our 2 More

by Quality Hardscapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cindy Dunning, Steve Uria

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