"They do their best to satisfy "
I purchased an older car with a few issues that showed up within a couple days. They are taking care of the issues under their own warranty and treating me respectfully. My second purchase here and they will probably see me again why I’m in the market.
Other Employees Tagged:
Gen Mgr, Sales Mgr. I don’t remember names
"Great dealership with great reputation "
On 8/27/19 I went to Matthew Motors to look at a car I saw online. I was met by this salesman by the name Izaiah Gentry. Mr. Gentry was courteous, polite, jovial, and professional when showing me the vehicle I wanted to see. I was a little apprehensive on going to this dealership only because I always have gone to new car dealerships but Mr. Gentry and the other staff made my experience there very comfortable. The process was painless and the dealership does everything they can to put their customers in a car. I highly recommend this dealership over the new ones. If you are looking for a car or truck go to Matthew Motors and don’t walk ruuuuuuuuun!!! They are good at what they do!!
Friendly helpful staff, helped me find exactly what I was looking for. Went out of their way to help with everything wirh my new car plus even more!!
great customer service,make you feel like part of of the Matthews Motors family,try all avenues to insure that they get you the best deal possible,overall great experience.
It was the best experience I have ever had in buying anything. Ms. Kim. Mr. Keith. Mr Izaiah. Mt. Merv. They are awesone. I felt at home and that they had my best interedt at heart. Also the finance manager was aweime..
"Great to work with!!!!!"
Fast and courteous people and fast to get the deals worked out not pushy and listen to your needs for a vehicle great people to work with
"Izaiah and Ken were extremely helpful and on on point!"
I went to Mathews Motors in Clayton last Friday. From the second I was there my sales person, Izaiah was attentive to my vehicle needs. His input was extremely valuable when it came to finally deciding for a vehicle that fits my needs among so many options. I really felt like he was listening to me versus just selling me a car.
When it was time to crunch numbers, look at percentages and financial matters Ken nicely broke it down and explained everything clearly making sure I was getting the most bang for my buck. The whole experience was comfortable, quick and pleasant.
Even until the very end both Izaiah, Ken and other staff members were taking pictures of me with my new car and hilariously photo bombing in the parking lot. I was about to go ask Mr. Matthews if he could include them in the deal, put them in the car and take them with me!
I found the car on the internet, verified it was available, and had a very easy experience
driving it off the lot. Highly satisfied. Good experience.
"Stayed until 10:30"
Thanks to everyone at Matthews Motors for staying late last night and helping us purchase our new car! First class all the way! Thank you!
"CAR SERVICED FOR A MONTH!!"
When I bought my car, everyone was friendly and courteous. Two days later my vehicle overheated. A week later it was returned for it to overheat less than 5 miles down the road. It took about a month for my car to mostly be fixed. All the while, no updates were given, only empty promises. They did give us loaner vehicles but kept trading them out for different vehicles; 3 loaners in total, one was already sold when they lent it out. Overall, a very disappointing experience.