Kenneth Starke

They? Were really helpful as usual.They always tend to be on point with customer service courtesy and fixed the problem Were really helpful as usual.They always tend to be on point with customer service courtesy and fixed the problem More

by Christopher Verified Customer Verified Customer

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He did excellent service appreciate you for all thank you very much have a good day very much have a good day More

by jorge303mtnz Verified Customer Verified Customer

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I had an absolutely fantastic experience at Alpine Buick GMC. From the moment I pulled into the service bay, I was greeted warmly and treated with professionalism and respect. The service advisor kept me in GMC. From the moment I pulled into the service bay, I was greeted warmly and treated with professionalism and respect. The service advisor kept me informed every step of the way and made sure all my concerns were addressed thoroughly. The technician working on my vehicle did an exceptional job—everything was completed ahead of schedule and my car feels brand new again. I also appreciated how clean and welcoming the lounge area was while I waited. This team truly goes above and beyond to make sure customers are taken care of. I’ll definitely be coming back to Alpine Buick GMC for all my future service needs. Highly recommend! More

by Austin65 Verified Customer Verified Customer

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They are great will continue to use Alpine for all service. A thumbs up to the service department. service. A thumbs up to the service department. More

by eyepes55 Verified Customer Verified Customer

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Kenny dropped the ball when he took time off. My truck was there for two days without a call from dealer. I had to call to check the status. Was told my coolant sensor was out and a new tank with My truck was there for two days without a call from dealer. I had to call to check the status. Was told my coolant sensor was out and a new tank with sensor was needed. Given a cost of $599. I told the guy I had a warranty. They got it approved by warranty and repair made. Rico was great and took care of me after the ball was dropped by Kenny. More

by MKMEEKS Verified Customer Verified Customer

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This was my third experience with the Service Department. This visit for a non safety recall. A+ service and wait time was completely acceptable. I do appreciate that for a less than two hour task I was able This visit for a non safety recall. A+ service and wait time was completely acceptable. I do appreciate that for a less than two hour task I was able to wait for my car and not leave it for a full day or more. 👍 More

by nmorand Verified Customer Verified Customer

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I feel uncomfortable with him, because he was uncommunicative about some details on my suv, he was rude. My suv has a problem with oil, it didn’t have anything so I had a questions about what ha uncommunicative about some details on my suv, he was rude. My suv has a problem with oil, it didn’t have anything so I had a questions about what happened with that problem. He said maybe it was my fault and he was wrong because it’s a recall from some gmc trucks. More

by lamona23 Verified Customer Verified Customer

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Great service very friendly kind car drove great until we got to sweat water and engine light went off and stalled. We had to leave it in Abilene Texas to get fix but thank goodness for gmc warranty and gmc got to sweat water and engine light went off and stalled. We had to leave it in Abilene Texas to get fix but thank goodness for gmc warranty and gmc rewards program .. thank you… I know they will find the problem More

by diana.grason78 Verified Customer Verified Customer

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They did not find all the things wrong with the car before they started working on the timing chain they found other things after the timing chain was replaced. before they started working on the timing chain they found other things after the timing chain was replaced. More

by butch396 Verified Customer Verified Customer

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Forgot to do the oil change, even though they confirmed it was done. Asked to make sure they topped off all the fluids. After wife drove car home checked and one was completely empty, and the brake fluid it was done. Asked to make sure they topped off all the fluids. After wife drove car home checked and one was completely empty, and the brake fluid was on minimum so they definitely didn’t top off the fluids But they did charge for it More

by gutierrezdan1 Verified Customer Verified Customer

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