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Russ Darrow Kia of Waukesha
Waukesha, WI
1,272 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future.
Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 23, 2024
I am very pleased with my new Kia Telluride, they went
out of their way to get the color I wanted. Very pleased with my salesman Kaze, and everyone at the dealership. Our grandchildren love the new ride!
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by vwidholm
April 21, 2024
They were fairly helpful.
And found us a car. But they did not disclose that the windshield had cracks in multiple places which we could not see because it was raining. And
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by Gmakaren6
April 17, 2024
Wally follows through with what he says.
He even saved a special water bottle of mine
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by Sorento driver 113
Dealership Inventory (120 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Vending Machines
- Television
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Instant Financing
- Free Loaner Cars
- Drive-In Service
- Home Delivery
- No Contact Transactions
- Free Drinks
- Free Coffee
- Virtual Appointments
- Vehicle Sanitization
- Express Service
- Customer Lounge Area
- Home Test Drives
- Children's Play Room
- Cable TV
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
