"They made my experience very comfortable! Felt like ohana!"
Just would like to say a BIG mahalo to all of you that made my experience wonderful!!! I am so happy with my new car!!! I hope to return to Tony Honda again and continue to receive that great costumer service!!! Keep up the good work!!! God Bless and Happy Holidays!!!
"Keoki is great"
He is so helpful. He went waaay above and beyond. Ask for him by name and you’ll get a great deal like I did.
"The greatest experience with our sales representative."
I was treated with respect by friendly staff's and dealer, i was shown all the options that was best for my family, Thank you.
"Best car buying experience ever!"
Keoki was the best car salesman I have ever dealt with! I typically dread buying a new car but he made this process smooth and easy as possible! He called me back and the communication back and forth was fantastic! By the time I came in the car I wanted was sitting out front and I was in and out in 2 hours!
Keoki was a great salesman who was extremely patient and enthusiastic as we went through several bouts of negotiations to get us into the car we wanted within our budget. The managers were also very supportive to enable us to walk out the door with the car we wanted under the budget we had to work with. I would come here again without hesitation for future purchases and know I will continue receiving great service when I return to service my vehicles.
"Keoki Dumlao- amazing customer service "
My husband and I stopped by Tony Honda today to get more information about the Odyssey vans, Keoki was very personable and helped explain all the features and models. We certainly appreciate his help as we decide which van to choose from.
"Fantastic Customer Service!!!!"
My lease for my CRV was expiring soon so again, I had to decide on another vehicle. I did explain that to Maria and no problem, although she was busy she did get Keoki to assist us to test drive three vehicles. Keoki was very knowledgeable and patient with us. We did shop around at three other dealers thereafter but they couldn't honor their advertised specials and customer service fell short. Maria called me a week later to follow up. I was still undecided but I did tell her what car I was interested in and made an appointment with her. When I showed up for my appointment to my surprise "my" car was waiting for me. Both Maria and Keoki and their Tony Honda TEAM are impressive. I was in n out of there with my new Accord in about 2 hours under no pressure whatsoever. If you want the best and honest customer service go to Tony Honda!
"Keoki Dumlao - Great Service"
Keoki assisted our primary salesperson (Kelii) in helping us to complete the purchase of our used 2015 Honda Pilot. Throughout the process, the made recommendations regarding the best vehicle for our family. He really pushed for a van which all honesty was the best choice. However, he did not push back when we stated we wanted to do a third row SUV instead.
IF we didn't have a bad experience with the service department, I would have given this dealership an overall rating of 5.
Other Employees Tagged:
"Well done Keoki!"
We took our parents on 4th of July to look and test drive a HRV. Keoki was the sales person who greeted us at the door. Seeing the elderly parents, he got us comfortably seated and ask some questions about the car, then went out and pick out the car and parked under the shade so my mom and dad (on oxygen) can view comfortably. We end up leasing the car, which Keoki tried very hard to get us the price to fit my parents budget. We were very happy with Keoki’s personal attention and his consideration for us, especially our elderly parents.
"HONDA CRV PURCHASE"
- HONDA CRV REVIEW
On June 24, 2018 we came into the Waipio Tony Honda. We had an awesome sales experience at Tony Honda. Keoki Dumlao was very knowledgeable about the car that we were interested in and also was very patient with all our questions. He is the best car sales person that we have ever dealt with so we rate him as EXCELLENT!
The Finance person Curtis Matsumoto was also EXCELLENT. He explained everything completely regarding our purchase documents and costs. He also advised us on the best way for our situation to complete our purchase.