Keoki was a great salesman who was extremely patient and enthusiastic as we went through several bouts of negotiations to get us into the car we wanted within our budget. The managers were also very supportive to enable us to walk out the door with the car we wanted under the budget we had to work with. I would come here again without hesitation for future purchases and know I will continue receiving great service when I return to service my vehicles.
"Keoki Dumlao- amazing customer service "
My husband and I stopped by Tony Honda today to get more information about the Odyssey vans, Keoki was very personable and helped explain all the features and models. We certainly appreciate his help as we decide which van to choose from.
"Fantastic Customer Service!!!!"
My lease for my CRV was expiring soon so again, I had to decide on another vehicle. I did explain that to Maria and no problem, although she was busy she did get Keoki to assist us to test drive three vehicles. Keoki was very knowledgeable and patient with us. We did shop around at three other dealers thereafter but they couldn't honor their advertised specials and customer service fell short. Maria called me a week later to follow up. I was still undecided but I did tell her what car I was interested in and made an appointment with her. When I showed up for my appointment to my surprise "my" car was waiting for me. Both Maria and Keoki and their Tony Honda TEAM are impressive. I was in n out of there with my new Accord in about 2 hours under no pressure whatsoever. If you want the best and honest customer service go to Tony Honda!
"Keoki Dumlao - Great Service"
Keoki assisted our primary salesperson (Kelii) in helping us to complete the purchase of our used 2015 Honda Pilot. Throughout the process, the made recommendations regarding the best vehicle for our family. He really pushed for a van which all honesty was the best choice. However, he did not push back when we stated we wanted to do a third row SUV instead.
IF we didn't have a bad experience with the service department, I would have given this dealership an overall rating of 5.
Other Employees Tagged:
"Well done Keoki!"
We took our parents on 4th of July to look and test drive a HRV. Keoki was the sales person who greeted us at the door. Seeing the elderly parents, he got us comfortably seated and ask some questions about the car, then went out and pick out the car and parked under the shade so my mom and dad (on oxygen) can view comfortably. We end up leasing the car, which Keoki tried very hard to get us the price to fit my parents budget. We were very happy with Keoki’s personal attention and his consideration for us, especially our elderly parents.
"HONDA CRV PURCHASE"
- HONDA CRV REVIEW
On June 24, 2018 we came into the Waipio Tony Honda. We had an awesome sales experience at Tony Honda. Keoki Dumlao was very knowledgeable about the car that we were interested in and also was very patient with all our questions. He is the best car sales person that we have ever dealt with so we rate him as EXCELLENT!
The Finance person Curtis Matsumoto was also EXCELLENT. He explained everything completely regarding our purchase documents and costs. He also advised us on the best way for our situation to complete our purchase.
They made my first time car buying experience easy and stress free. All of my questions were answered, everyone was very friendly and patient. Felt very taken care of.
"Helpful, Professional, Flexible"
The guys at Tony Honda were pretty awesome. I had 3 kids with me and they were full of energy, loud, and constantly fighting, but the employees were very courteous, and we were able to get through the process with no issues. Would come back again, although will do my best to have a babysitter setup before hand.
I went in to the dealership feeling very stressed out because my car had suddenly died on me and had been deemed basically not worth fixing. The team at Tony Honda completely turned my day around. My sales representative Keoki was amazing! He was very friendly and extremely knowledgable about all of the cars and took the time to show me everything I was interested in and he was even able to explain in detail all the difference between my choice cars to help me make to best decision. He also worked with my budget and had me driving off the lot in a car I am in LOVE with! Sometimes car salesman can be very overwhelming and a little too pushy for me, but Keoki was very helpful and obviously had my best interest in mind. HIGHLY recommend.