"Hospitable and service oriented team"
Dealed over email with Doug as I was leasing a previous loaner from out of state. Quick responder and mostly pleasant experience. Leasing numbers were a little fuzzy at first due to the team providing incorrect MSRP values, loaner mileage penalty, etc. Could do a better job explaining how WA taxes affects leasing. While the car also did have a different set of wheels on them vs. in person, they were nice enough to reduce the sale price. Overall a couple hiccups in the earlier process, but great people and service at the end of the day.
"Beyond First Class"
We purchased a gently used Audi from Andre and Kerry and I would describe the service as a "concierge" vs. a typical car dealership transaction.
We flew in from out of state to purchase and I depended on Andre's honest overview to make the decision to make the journey.
If anything he under-represented the condition and drivability of the car - not typical from a car dealership. I've owned many, many cars and I can say without a doubt this was the best experience I've had!
"best sales experience I have ever had"
- matt R
I had stop buying BMW due to poor service at the other dealership in Portland. I am starting to have to do a little longer travel and decided I needed to go back to BMW, had considered flying to California and purchasing but would still have to have serviced here. So I decided to apply for financing online and purchase something at Kuni. I arrived and had to test drive, with that included I was at the dealership an hour and 30 minutes. the staff was very pleasant and efficient. I will buy from them again if this is the treatment I get, I haven't been in for servicing but am hoping this continue through to that department, I have had 2, 7 series, Z4 and a 3 series. so happy I get to go back to BMW. Only complaint is having to go to Beaverton.
Other Employees Tagged:
, Jeff. not sure of last name, he walked me through features of car
"Internet purchase "
This was a very easy and well run internet purchase. The team responded quickly and answered my questions satisfactorily. I would purchase from them again.
Great dealership and very happy with my purchase. Everyone was helpful and friendly.
They made the purchase quick and easy and I came away knowing I got the right car at a great price.
"Great experience on first BMW purchase!"
- Sara S
We recently had the need to get an additional car for the family. We decided to add a more fuel efficient car in the 328d Sport Wagon. Having never owned a BMW in our family, this was a big step for us to consider. KUNI BMW and Jakob were great to work with...they were both knowledgable about the car and its features while allowing us the time to process at our pace. In the end, we have a new car in our family that is fuel efficient, fantastic to drive and one that we hope will be with us for the next 10 years! And looking back, the overall experience was fantastic from the test drive to the financing to leaving the dealership.
"Ben is the Man!"
We purchased a car from Kuni this weekend and had the pleasure of working with Ben.
He made the whole experience painless. He had great knowledge of the BMW we were looking at, and was very patient during our decision making process. He was very eager to make sure that we were satisfied with the deal. We look forward to seeing him again.
Other Employees Tagged:
"PURCHASE OF NEW BMW 4 SERIES"
This was my first car purchase from Kuni BMW. My wife and I were very happy with the way we were treated by the staff at the
dealership. I was extremely pleased with Mike Baggs. This was my first purchase of a BMW product, and Mike was great to deal
with. He was thorough and patient when explaining all the features of the car.
We love the car and really loved the way we were treated by everyone we met at the dealership.
I wil be singing the praises of Kuni BMW to all of our friends and relatives.