"Easy and fast"
Uncomplicated, fast and easy to deal with, good selection of different models.
Besides the construction on 60 absolutely nothing to complain about, but that is really not the fault of the dealership.
"Excellent friendly service"
Kevin did a excellent job looking for the right vehicle for us. Would recommend to other people who is looking for a new vehicle.awesome job
"Great buying experience"
Kevin treated my wife & I with professionalism and cordiality. He provided plenty of information during our test drive, without over selling the product. The negotiations we're painless, as we agreed on a sale price below market value. Delivery went smoothly as we picked up our Mazda CX-5 after the car was fully detailed. I was in the car business for 20 years and would strongly recommend Kevin for your next new or used car purchase!
"The best buying experience meets the best vehicle to buy."
There was no hassle and no pressure. We went in to see the Sport trim of the 2016 Mazda CX-9. They had this trim in the color we wanted (machine grey), but we wren't wowed by this basic model. We then decided we'd opt for the Touring, but they did not have the machine grey color in anything but the Sport and Signature models. We were reluctant to invest in the signature model, so we left and visited a Honda dealer to look at the Pilot. Kevin showed absolutely no disappointment with our decision to leave; even though his sale was walking out the door. We revisited Mazda because the Pilot was nothing special, and we decided on the Signature trim. Again, we were hesitant to make this investment, but now that we have, I don't see how we would have considered anything other than the Signature. A little while later, we were handed to keys to our new vehicle. Still, two months later, we feel like we are one of a kind on the road. We couldn't be happier.
"Best Dealership Experience"
It was great working with Kevin. He helped us tremendously by providing a lot of different options we could look into. He was also very quick and efficient.
Kevin allowed me to lead the speed of the sale. My first visit was pleasurable and he showed me the car I wanted. I expressed that he maintain contact with me and he did! We had an appointment at 10 for my second visit and he honored that commitment. We test drove the car the second time and he was helpful when talking numbers. I drove away 3 hours later! Thank you!
Had a great experience at Ferman Mazda. Kevin Baker is extremely knowledgeable and listens to his customers needs to assist in selecting the best car for them. I definitely recommend Kevin and Ferman if you are looking for a new car.
This is my 5th new car, and this was by far the best experience of them all. All the staff was polite, patient and no pressure.