Kevin Beutler

This employee was extremely short and rude with me. She made me so uncomfortable that I contacted KIA HEADQUARTERS to advocate for me in reference to when my car would be completed. I will never return She made me so uncomfortable that I contacted KIA HEADQUARTERS to advocate for me in reference to when my car would be completed. I will never return to this dealership service department. More

by Zec123 Verified Customer Verified Customer

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The customer service is awesome everyone here is very friendly kind considerate and professional communication is spectacular friendly kind considerate and professional communication is spectacular More

by joyce_crummey16 Verified Customer Verified Customer

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This is the only KIA dealership I trust. Service staff are honest, knowledgeable, and stay on schedule. They take time to answer my questions and investigate my concerns. They treat me with Service staff are honest, knowledgeable, and stay on schedule. They take time to answer my questions and investigate my concerns. They treat me with respect, despite that I'm a woman in their male-dominated industry. And I love that they offer a free car wash after service! While traveling I've been to other places where I've been blatantly lied to and had horrible service (worst was KIA in Newport News, Virginia). So KIA of Charleston, SC is the only one I will go to now! I'm grateful to have them nearby! More

by cdenito Verified Customer Verified Customer

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Service department is busy and customer service is minimal. I have been to other Kia locations and will not come back to this one. minimal. I have been to other Kia locations and will not come back to this one. More

by Ttspellman Verified Customer Verified Customer

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Kevin is excellent at what he does and provides great service. I would recommend this dealer for service. service. I would recommend this dealer for service. More

by eccles7 Verified Customer Verified Customer

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Absolute pleasure once I got my appointment. Very pleasant. Took too long to get an appointment. Need to have more appointments available sooner. Very pleasant. Took too long to get an appointment. Need to have more appointments available sooner. More

by Carol Verified Customer Verified Customer

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Friendly, always answers my concerns/Questions prompt service, car is always clean, be back again for the next service service, car is always clean, be back again for the next service More

by juliegoewey Verified Customer Verified Customer

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Great customer service. ..gonna make it right... gonna make u happy..service depart is the best ..gonna make it right... gonna make u happy..service depart is the best More

by Tae Verified Customer Verified Customer

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Great Customer Service and akways a positive attitude. Takes the time to explain any isues. Takes the time to explain any isues. More

by hollyivy00 Verified Customer Verified Customer

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Quick service and wash. Very professional and friendly folks in the service department. Even had a great conversation with Mr. Hines while I was waiting that made the serv Very professional and friendly folks in the service department. Even had a great conversation with Mr. Hines while I was waiting that made the service seem even shorter. Thanks! More

by Jeff Phipps Verified Customer Verified Customer

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