"Like working with a friend "
Kevin was the best to work with. I went in with a vague idea of what I wanted. He was so patient and understanding while I test drove multiple vehicle and my desire changed throughout the process. He was so full of different ideas to find what I wanted. I had my 2 daughters with me ages 11 and 8 and he interacted with them and made them enjoy the experience as well. His knowledge of the product was second to none. I seriously couldn't think of a moment when I didnt feel at home and like I was the most important thing he had going on that day. Thank you so much Kevin and the whole team at Heritage.
I worked with Kevin Dowd and I he did and excellent job! I would gladly work with him again and would recommend him to anyone shopping for a new Ford! Thank-you Kevin for your superb service!
"Great service - price and fast"
Great price, fast service, communication. Came in the morning. Had the new vehicle next day. Clear communication. Truck was in stock. Fast paperwork.
Management supported salesman. Great teamwork.
Other Employees Tagged:
Hi again a wonderful experience and staff very helpful ,great environment , love this location Been there before will return for sure in the future for my next car
"Highly recommend "
Everyone wants to make sure that your happy with your vehicles service. I am very happy with my decision to purchase and have my vehicle serviced at Heritage.
"My new explorer "
I just leased my dream car a 2019 Explorer sport appearance package and I am absolutely in love!!! Kevin Dowd was hands down the best salesman ever. Heritage Ford went above and beyond to not only check of EVERYTHING on my list but also kept it in range of what I could afford. I wish there was a 10 star rating because they deserve more than 5 stars! Again thank you Kevin and all the team at Heritage for such a great experience and I look forward to seeing you guys again in 3 years
"Car buying made less stressful at Heritage Ford"
Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales and finance. It's very nice to work with someone with a hybrid role, who doesn't pass you off to a "closer." He sat with me for a while, reviewed options and answered questions. He didn't try to hurry me along, which was really nice since his day had started at 7AM. I recommend Heritage Ford, particularly working with Celeste and Kevin.
"Outstanding customer service! "
Outstanding customer service ! The staff went out of there way to meet my truck needs and more importantly my financial needs. A big “thank you” to Kevin Dowd who patiently worked with me and my wife!
"I got the perfect truck for me."
Thank you Kevin and Adam for finding the perfect truck for me. I know I was only leasing but they worked with me to find me a truck I could afford. The whole process was quite easy.
Other Employees Tagged:
Kevin was very nice and accommodating. I was giving a great deal on my lease and he also included an auto starter. He also helped me set up my Bluetooth. I do recommend Kevin and Ford.