13 Reviews
Write a Review13 Reviews of Kevin Eley
April 21, 2024
Great experience all around. No fuss, no nonsense, professional and honest. Definitely would recommend a great car buying experience. No fuss, no nonsense, professional and honest. Definitely would recommend a great car buying experience. More
Other Employees Tagged: David Melo
March 07, 2021
Stephen Thoresen was amazing and very helpful in getting me the certified preowned vehicle that I was looking to purchase. He and the rest of the staff were awesome! me the certified preowned vehicle that I was looking to purchase. He and the rest of the staff were awesome! More
Other Employees Tagged: Vinny Hoang , Stephen Thoresen
April 13, 2018
Great buying experience! I have owned my car for 12 years so I had anxiety going into the dealership. Remembering my past experience and how long the process took to buy a car I have owned my car for 12 years so I had anxiety going into the dealership. Remembering my past experience and how long the process took to buy a car I was dreading it. However Jason was very down to earth and professional. The process was very easy and we had a very good experience. I am very happy with my purchase. More
Other Employees Tagged: Vinny Hoang , Jason M.
April 23, 2017
Great customer service Just made my very first big purchase. And Im beyond pleased with the Customer service here. My brother Son referred me to come purchase my car here an Just made my very first big purchase. And Im beyond pleased with the Customer service here. My brother Son referred me to come purchase my car here and I'm so glad that I did. Walking in I was so nervous because I'm on a budget and financially I wanted to ensure a comfortable monthly payment. And Doug and Michael did just that. They made sure everything fit my budget and I was getting taking care of. From stepping into Acura and closing the deal I couldn't have been more happier if it wasn't for them. DOUG made sure what I expected I received from the type of color, mileage, to prices he was so helpful. MICHAEL made all my finalizing with finance quick and smooth. There was so much paperwork to sign and go over. But Michael was so helpful and informative. I'm satisfied that I got warranty at the end. My brother SON used to work at Acura so he recommended Doug and Michael here. And I couldn't have been happier if it wasn't for my brother help. Thanks to KEVIN one of the manager for approaching me making sure I was satisfied and happy with my purchase. More
Other Employees Tagged: Doug Heibel, Michael (Fianance manager)
November 13, 2015
Great Buying Experience Leon made this whole experience so smooth. The whole process took a little over 24 hours. The day before I picked up my new vehicle, all I had to do w Leon made this whole experience so smooth. The whole process took a little over 24 hours. The day before I picked up my new vehicle, all I had to do was provide my information over the phone. After work, I went to meet with Leon at the dealership, to test drive a couple of vehicles that he picked for me and my budget. Being that all the financing companies were closed by this time, Leon asked me to return the next day so he can find me better financing options during regular business hours. I went to work the next day and Leon kept me informed of his progress throughout the day. After work, I went back to the dealership, signed my paperwork, traded in my vehicle that was in and "upside down" loan situation and left that evening with new car, 2012 Acura TSX. In addition to Leon's great attentive service and empathy of my situation, the team he worked with, to help me get this car were so much help as well. All of them were so informative and friendly. More
Other Employees Tagged: Leon Carado, I forgot the gentlemans name, but he deals with all the financing companies
May 06, 2015
Absolutely Amazing I wish I had just gone straight to Elk Grove Acura in the first place! I am SO GRATEFUL to Graham for helping me find literally the PERFECT car for my I wish I had just gone straight to Elk Grove Acura in the first place! I am SO GRATEFUL to Graham for helping me find literally the PERFECT car for my commute back and forth to and from college. So professional, really LISTENED to what I was asking for (and believe me I was really specific) but Graham went over and beyond and delivered EXACTLY what I was looking for and what I needed. The customer service was phenomenal! Graham, I can't THANK YOU enough for what you did for me...my new car is absolutely PERFECT. My experience at this dealership with Graham, Kevin, and Mike has made me a customer for LIFE. Thank you for everything:). More
Other Employees Tagged: Graham Copps
April 14, 2015
Amazing experience! I originally set up information for a quote online. Laura called me very quick, very informative, she definetly knew her stuff. So much so I ran down I originally set up information for a quote online. Laura called me very quick, very informative, she definetly knew her stuff. So much so I ran down to Elk Grove Acura and leased my brand new Acura TLX. Overall the whole process was very easy and was able to get in a get out. I would recommend Elk Grove Acura to everyone, thank you so much guys! I am one satisfied customer. More
September 03, 2014
Stress free experience. For months I have postponed the inevitable task of purchasing a vehicle. I had no desire to deal with an aggressive salesman. My car search took me For months I have postponed the inevitable task of purchasing a vehicle. I had no desire to deal with an aggressive salesman. My car search took me to Elk Grove Acura where I met Leon. He was friendly, courteous, attentive and cognizant of the special needs of my husband who is disabled. Throughout the buying process I appreciated the fact that he did not hover, but allowed us time to visit and speak privately. He checked in to ensure we were comfortable and provided bottles of water. Certainly most dealers would have done the same, but I felt as if Leon was doing all he could to make sure our experience was positive. Although I was pre-approved through my financial institution Michael found me a loan with an interest rate 2 points lower! I am ever grateful. Thanks Leon, Kevin and Michael. When we left with our vehicle everyone we met came out to wish us well. I would definitely return. More
Other Employees Tagged: Leon Carado, Michael Nelson, Finance Manager
July 16, 2014
Elk Grove Acura This is the second vehicle I purchased from this dealership over the last two years. I found Leon Carado to be a refreshing change from the "typical" This is the second vehicle I purchased from this dealership over the last two years. I found Leon Carado to be a refreshing change from the "typical" aggressive sales team approach found at many other dealerships. The entire transaction was transparent and straightforward including the trade-in of my older vehicle through the purchase of my certified used vehicle. My prior purchase of a new vehicle two years ago was also a pleasurable experience suggesting to me that the culture at Elk Grove Acura sets it apart from other dealerships. The bottom line is that I feel the dealership treated me fairly and I treated the dealership fairly. A win-win situation. I highly recommend Elk Grove Acura based on my experiences with their sales approach as well as my experience with the service department over the last two years. More
Other Employees Tagged: Leon Carado
May 20, 2014
My second purchase I'm a Hispanic business man who have been working on re-establishing my credit. I recently bought a great 2013 used Acura MDX full loaded for my wife I'm a Hispanic business man who have been working on re-establishing my credit. I recently bought a great 2013 used Acura MDX full loaded for my wife thanks to the awesome work the Lasher team did for me. They found a low interest loan for me and treated me like a king. You will receive respect, patience, information, options, without the "pushy feeling". This is my second car from Lasher. Did I mention that I live in Southern Cal? Yes, I'll drive another 7 hours to Elk Grove to purchase my next car. More
Other Employees Tagged: Leon Carado, Eddie Carrillo (Finance), Jerry Sypkens (Audi),