Let me start by saying that as a sales manager for a high-ticket item industry, I was BLOWN AWAY by the professionalism and customer care here at Haldemann Subaru.
Not only did Mike Manna (manager) and salesman Kevin approach my boyfriend and I to establish a line of contact, but they made the entire buying process painless and easy.
My boyfriend and I live an hour away, and after a dreadful experience at a dealer down the road, we decided to just take a look at the inventory here at Haldemann Subaru. They were closed, but we were looking outside at their used cars . My boyfriend had just totaled his truck so we were stressed beyond belief and losing hope .
Mike and Kevin approached us and asked us some questions, gave us a card and eventually led us inside to show us a few cars in their computer system.
Exceptional salesmanship and so friendly. After my experience here , I discussed their techniques with my OWN STAFF to show how far the extra mile really does go. Kevin and Mike were able to set us up with a car that admittedly, was a little out of our budget . We were so impressed and trusted them so thoroughly, we pulled the trigger and came back the next day to pick up our 2017 Crosstrek.
Thank you Mike and Kevin for your hard work and dedication to our purchase. No matter how far I live, I will be going the extra miles to choose Haldemann Subaru next time because you went the extra mile for us.
Very happy with the entire car buying experience. No high pressure at all and a very friendly price negotiation. Received a very fair trade in value.
"Friendly service "
Very courteous and apologetic for the time I waited even though I knew it would be a long wait as they told me when I came to the service desk
"30000 mile maintenance "
Excellent service staff making it easy to schedule and plan the day. I was informed that it was an expensive maintenance. This also helped in planning
"Routine Maintenance "
Took my Subaru in for a routine 18000 mile maintenance checkup and I couldn’t be happier! Service was fast, faculty was clean and well appointed. I will go back again and again.
"Honest courteous service"
No high pressure just listening to what model and style I was interested in looking for that day.
Sales person called me when I requested and a deal was made. The sales manager was very
professional and made the purchase stress free.
When we picked up the car the tech advisor spend a great deal of time explaining the many
safety features and encouraged us the schedule a follow up as there are sure to be additional questions
( and there are)
I found the staff to be helpful and knowledgeable. I appreciated the one-on-one attention and the willingness to answer all of my questions.
Rashawn Cooper was extremely pleasant, knowledgable and professional. What an asset for your company.
Kevin Foreman was also a pleasure to work with. Buying a car is a stressful life experience, a great deal of money is being spent. Mr Foreman helped take some of the sting out of it. He is competent, patient and thorough. I appreciate his efforts to put me at ease and I thank him for his time.
"All I can say they are all the nicest people to deal with. "
I have been look for a new car for two months. I went to a Honda dealer where I bought my Civic and where they serviced the vehicle for 9 years. Their offer was not good. Also went to a Toyota dealer and they promised me some literature. Never received it. Went to Halderman Subaru and was greeted by the Manager and Justin. I did not know what I wanted and Justin had me drive several vehicles and I found the car I wanted. He was patient with me and answered all my questions. I have already recommended Halderman Subaru to several people.
"Fantastic experience and definitely recommend!"
My fiancé and I had a fantastic experience turning in our lease for a new car. Car shopping has always been a stressful experience for us BUT the Kevin, Dan and Mike not only alleviated any stress but made it an enjoyable experience! We left feeling great about our new car and can’t wait to drive it next! We never felt pressured and the team made the entire experience a wonderful one. We can’t thank them enough for the help!